Customer Ratings & Reviews

PROS: Light-weight with simple interface. Printspeed is excellent for average home/home-based business user. Price excellent for an all-in-one color printer. CONS: Started streaking after 2nd day of using color printing ) about 35 pages in. Initial "1-2-3" set-up via Wi-Fi woukd not work (as I have seen on other reviees) so had ro revert to USB set up onstead. 2-sided color printing inexplicably stopped mid-job.Preseesd button to make it continue.

This darn thing connected to the Internet when we first got it, but that was it. It will not print wirelessly. That means it’s no good to us and never expecting this to happen, I threw out the box, so I can’t return it. I have tried everything. The manual has said to try to get it to work but it won’t. The reason I bought this was because I got a new computer that runs Windows 11 and my older 2015 Canon printer has drivers that are obsolete and Canon doesn’t update them anymore. Therefore I couldn’t get this new computer to work with that Canon printer. Now I’ve got two printers sitting side-by-side. Neither of them will work with my computer. I’m not happy with this purchase and I do not recommend it at all.

Not easy to connect to the wifi after the initial setup. Definitely not a great printer if you ever need to move it or change the wifi connection.

I BOUGHT THIS HP PRINTER BACK IN AUG 2024 NOTHING BUT PROBLEMS ON & OFF FOR MONTHS IT WOULD NOT PRINT ALSO HP SOFTWARE DID NOT WORK PROPERLY ON WINDOWS 10 PC, FINALLY GOT IT TO WORK ABOUT TWO DAYS AGO JAN 2025 I'M WORRIED ABOUT HOW LONG IT WILL LAST, I'M NOT A YOUNG PERSON, HOWEVER I SHOULD NOT BE STRESS OUT FOR USING HP PRODUCT NOT HAPPY WITH THIS HP PRINTER AND MY HP WARRANTY IS NOT VALID WHY ALSO STATES THAT I HAVE 3 MONTH INSTEAD OF 6 MONTH THAT CAME WITH THIS HP PRINTED. THANK YOU FOR READING THIS REVIEW

Excelente it’s very good I like vey much thank you

I don’t like the fact this is WiFi only. If WiFi is out, you can’t print anything. There’s no direct cord connection. Also the ink deal is ridiculous too.

It lasted a year, then I started showing an E6 printer error. HP support bot will then have you run in the same circular process over and over with no solution that works. I dont have the time to deal with this. Maybe yours will last longer, maybe it will last less, but mine was a year.

worthless, will not connect to Spectrum routers. 6 days o phone, remote sessions, cell phone. Hp says must use USB, HP printer do not connect to spectrum routers. Thus Days, countless hours, paper, ink, printer requires HP+ thus must connect to Spectrum home router so no free ink etc. Spectrum is also useless- FCC complaint filed.

This is the worst HP printer I have ever bought. The first one didn't last even a month before failing on me. I took it back and got another one, which also has started giving me grief. Right away, it started with all the lights turning on at the same time, just flashing. Now, my replacement has started doing the same.

The printer and the associated app have had a lot of trouble connecting. I had to print the same color pictures more than once and was not able to get consistent quality with streaking. I only was able to print a few dozen sheets and had to replace both black and color cartridges TWICE ($15 each). Should have invested in a color laser printer.

I have had more problems with this printer than any others I've ever had..will print from my phone, won't print from my phone..have to unplug and reset all the time..have had to have geek squad go through it .

I made a very poor choice in purchasing this printer. I have had problems with it from the first day. I have had to get customer support in order to print almost every other time I used it. AND now it died byh itself.

Vary hard to set up had no problems with my other HP was just getting old

I am a life long HP customer with never any major issues, even with some of the lower-priced items. This model was compact and inexpensive- but not worth the headache. From day one its was a problem getting it on WiFi and remote printing. Now, it’s just not vibing with the HP ink. I cannot print at all. I wanted to love it, but I don’t.

Worst purchase ever. You need to install HP Smart and subscribe to the Instant Ink program for configuring and using this printer. If you unsubscribe it gets disconfigured. The set up process is terrible. It doesn’t have a screen and you have to read the status using the bottoms and the light changes. I really tried to keep it, but after many trials I bought another one and lost money for this putchase

Super easy purchase and pick up. The set up and use of the printer isn't as easy as it should be, the reason for the 3 stars.

I can’t figure out how to make multiple copies when copying. When I print from my phone or iPad it will print multiple copies even though I only have selected one copy. It won’t print on card stock, seems the card stock is too thick for it to grab and pull thru the rollers

Most of the time it got disconnected. There should be USB connector too.

Don't waste your time or money on this. Followed the instructions to the letter. Tried to connect to the printer multiple ways. It always came up with the same message: "Unable to connect to the network. This may be a temporary issue." It was "temporary" for two days. Then put it back in the box and returned it. Don't waste your money.

Purchased for my daughters dorm. Not the best of setup directions...Still trying to get it setup.