Customer Ratings & Reviews

Not very please Edith this item, was makubg noise when making copies

Changing the ink in this things has proven to be quite the task! I subscribed to instant ink, and they sent me one, but it did not work. I kept getting an error. I purchased ink from a store, and it still gave me an error. Are these really meant to be one and done?

We can not get it to work wireless When it does print it’s great quality but it has nothing but a headache for me and my family

This printer has only given me heartache. It prints when it wants and most of the time it doesn't. When I sent a document to this printer I have to get up, walk across the room turn the printer off and on again to get any results. I am 81 years old, and I don't feel like the constant getting up and down and the aggravation. Why can't I return this nuisance of a printer and get another? What can you do to help me?

It works, but have its issues. Not the best and also hard to setup. Ink was stuck, it was hard to remove at first.

Worked great for about 2 weeks. Haven't been able to use remote wifi printing since. No better than the old printer it was supposed to replace.

It’s a printer… it prints, nothing good nothing bad it just is.

It prints. Could be smaller and less awkward. I guess it’s ok

The only issue i uave is the setup process. It was a bit frustrating.

Bought one, got message that ink cartridges that came with it were not authentic. Returned, second one would only print test pages. Returned that one and bought a brothers brand and up and running in 10 minutes. All of the go security junk makes these printers trash

We bought this printer to create labels and this will not print them correctly. No matter what we do. We have another HP printer ( ) and the same labels print correctly every time. We even have issue printing regular sheets. This printer is a hunk of junk. We have had it about 30 days and it is non-returnable, otherwise it wouldn’t be taking up room in the garage. DO NOT BUY!

Worse ever. After a year they unable the software , Best Buy is not selling anymore and o got a piece of junk in my desk

works ok. little slow printing takes us about 3 min. to get something printed.

Completely worthless. First, it does not pair to any of my devices. After jumping through some hoops, I find something about having to download an HP printer app. I was pressing buttons to try to get it to turn on and pair, and it tried printing out a sample page, and the paper got jammed. I perform basically heart surgery to extract this piece of paper, and now the printer is flashing yellow. This piece of junk does not work. Avoid it.

This printer makes a weird noise that makes it annoying to keep on all the time. Additionally, it frequently doesn’t print directly from a website, photo etc. You are best off printing everything through the HP app which isn’t always available.

Very smart in the beginning. After the change of ink cartridge it would not read the ink. So it is dumped in a corner. Ready for annual electronic disposal by our municipality.

We have not had a chance to use this, but it is made of lightweight plastic and seems very fragile. NOTICE i paid for Geek Squad coverage, and my personal info was stolen. Getting emails daily from people trying to scam me, saying they are from Geek Squad

Good printer but wifi sometimes doesnt connect!!!!

The printer often is not available for wireless printing or scanning, but everything is set up correctly and the printer wifi icon is blue. Every time I had to power off and on to make it available online.

I've only had this printer for a couple months. I've printed less than 20 pages. It's a hunk of junk. It will not connect to the internet now. I've tried to print the instructions as stated in the app but they tell me to push a button that's not even there. The app is useless as there is no wifi configurations or reset there either.