Customer Ratings & Reviews

It’s a printer… it prints, nothing good nothing bad it just is.

This printer sucks. It prints just fine works great. But you need to pay a subscription to use it. Which doesnt make sense if i wanted to pay i would just go to office dept

It prints. Could be smaller and less awkward. I guess it’s ok

The only issue i uave is the setup process. It was a bit frustrating.

Bought one, got message that ink cartridges that came with it were not authentic. Returned, second one would only print test pages. Returned that one and bought a brothers brand and up and running in 10 minutes. All of the go security junk makes these printers trash

It prints perfectly fine on regular paper, but if printing on glossy photo paper/sticker paper DONT buy! For a couple weeks it worked fine on glossy paper, then the printer decided it could no longer read the glossy paper. Reached out to HP, who sent a replacement and the replacement does the exact same thing! I’m so mad that I wasted my money on this printer. I have wasted so much time and paper!

We bought this printer to create labels and this will not print them correctly. No matter what we do. We have another HP printer ( ) and the same labels print correctly every time. We even have issue printing regular sheets. This printer is a hunk of junk. We have had it about 30 days and it is non-returnable, otherwise it wouldn’t be taking up room in the garage. DO NOT BUY!

works ok. little slow printing takes us about 3 min. to get something printed.

This printer works okay. Prints nicely but it ALWAYS prints two and even sometimes three copies when I only want ONE copy. After literally spending hours with tech support, google, and brainstorming every which way… it still does what it does. I got so annoyed with it I just gave it to my 8 year old granddaughter.

This printer always goes offline, tears through ink like it's free, and is frustrating to troubleshoot. Cheap for a reason.

This printer makes a weird noise that makes it annoying to keep on all the time. Additionally, it frequently doesn’t print directly from a website, photo etc. You are best off printing everything through the HP app which isn’t always available.

The printer often is not available for wireless printing or scanning, but everything is set up correctly and the printer wifi icon is blue. Every time I had to power off and on to make it available online.

You get what you pay for in this printer was the worst I’ve ever used so I did return it

Hasn’t really been working like we hoped wife ordered a new one from the company

Worked great for about 2 weeks. Haven't been able to use remote wifi printing since. No better than the old printer it was supposed to replace.

We have not had a chance to use this, but it is made of lightweight plastic and seems very fragile. NOTICE i paid for Geek Squad coverage, and my personal info was stolen. Getting emails daily from people trying to scam me, saying they are from Geek Squad

This printer has only given me heartache. It prints when it wants and most of the time it doesn't. When I sent a document to this printer I have to get up, walk across the room turn the printer off and on again to get any results. I am 81 years old, and I don't feel like the constant getting up and down and the aggravation. Why can't I return this nuisance of a printer and get another? What can you do to help me?

Good printer but wifi sometimes doesnt connect!!!!

The printer took multiple attempts to set up, reset the wireless setting, and get the printing operation to work. Once the printer was working, numerous cleanings and alignments were required to get a document to print somewhat legibly.

It works, but have its issues. Not the best and also hard to setup. Ink was stuck, it was hard to remove at first.