Customer Ratings & Reviews

We have not had a chance to use this, but it is made of lightweight plastic and seems very fragile. NOTICE i paid for Geek Squad coverage, and my personal info was stolen. Getting emails daily from people trying to scam me, saying they are from Geek Squad

It prints perfectly fine on regular paper, but if printing on glossy photo paper/sticker paper DONT buy! For a couple weeks it worked fine on glossy paper, then the printer decided it could no longer read the glossy paper. Reached out to HP, who sent a replacement and the replacement does the exact same thing! I’m so mad that I wasted my money on this printer. I have wasted so much time and paper!

Good printer but wifi sometimes doesnt connect!!!!

Was disappointed with the way it kept getting off track.

This is hands down the WORST printer I have ever purchased. This thing NEVER stays connected to the computer that I use, even if the computer is sitting directly beside it. It is ALWAYS offline and takes FOREVER to print one single page. No, it isn't my internet connection, I have 2G and 5G in my house. This thing is just TERRIBLE. I am so disappointed and regularly frustrated when trying to use it. SAVE YOUR MONEY!! DO NOT BUT THIS PRINTER!!

Worked great for about 2 weeks. Haven't been able to use remote wifi printing since. No better than the old printer it was supposed to replace.

This printer always goes offline, tears through ink like it's free, and is frustrating to troubleshoot. Cheap for a reason.

Loved this printer when I first got it. Unfortunately it stop printing and we can’t figure out why. We’ve changed the ink and that didn’t solve the issue

HP has the worst personal printers and apps. It was a mistake to buy another one. Even though the printer and wireless network report that it's connected. Windows and the HP Smart and the HP Scan and Capture apps will report it as offline. HP Smart will show it online one second and off the next. Tried to reinstall with HP Smart when it showed as online and then the app said it couldn't connect and to turn on the printer!

This printer works okay. Prints nicely but it ALWAYS prints two and even sometimes three copies when I only want ONE copy. After literally spending hours with tech support, google, and brainstorming every which way… it still does what it does. I got so annoyed with it I just gave it to my 8 year old granddaughter.

Very smart in the beginning. After the change of ink cartridge it would not read the ink. So it is dumped in a corner. Ready for annual electronic disposal by our municipality.

This printer has only given me heartache. It prints when it wants and most of the time it doesn't. When I sent a document to this printer I have to get up, walk across the room turn the printer off and on again to get any results. I am 81 years old, and I don't feel like the constant getting up and down and the aggravation. Why can't I return this nuisance of a printer and get another? What can you do to help me?

Slow low quality bulky heavy it prints ok but very slow. It says its bluetooth but i don't see that option anywhere. Its ac basic printer feels like it's from the 90s but it does print and is only 70 bucks so if you need to print something it'll get the job done

It works, but have its issues. Not the best and also hard to setup. Ink was stuck, it was hard to remove at first.

Hasn’t really been working like we hoped wife ordered a new one from the company

Completely worthless. First, it does not pair to any of my devices. After jumping through some hoops, I find something about having to download an HP printer app. I was pressing buttons to try to get it to turn on and pair, and it tried printing out a sample page, and the paper got jammed. I perform basically heart surgery to extract this piece of paper, and now the printer is flashing yellow. This piece of junk does not work. Avoid it.

continue paper jams, then geek squad really sucks, they want to charge me $79.99, to come out and fix a $70.00 HP-ENVY6065e printer, wanted to speak to supervior so geek squad representative hanged up on me...

This has to be the worst printer I have ever purchased, very difficult to set up and connect wirelessly. There are entirely too many steps, connect wirelessly, connect to IP address then connect too your network, and don’t forget locating the IP address and printing the product information page so you can do all of this. I got this cause it was cheaper than CANON but I will be returning to my old reliable Canon . If you want your nerves frazzled buy this printer!

This printer sucks. It prints just fine works great. But you need to pay a subscription to use it. Which doesnt make sense if i wanted to pay i would just go to office dept

I have a printer, but I don’t have it. It disconnects all the time from the Internet and it doesn’t reconnect back easily. I am not going to pay Geek Squad once again to reinstall it.