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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3482 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY 6065e's ease of use, print quality, and compact size, frequently praising its intuitive setup and efficient performance. Many appreciate the printer's wireless capabilities and quiet operation, finding it ideal for home use. While some users miss a more informative display, the overall positive feedback highlights the printer's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,482 reviews
  • Rated 1 out of 5 stars

    Flop printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible as it never is connected and I have to reset it every time. Did not have problem with my previous printer so not sure why this is happening.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Doent work good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was fairly cheap to buy but ive had nothing but issues connecting to it every time i need to use it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Envy printer is NOT enviable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions for its use are minimal. The symbols on the printer are ambiguous. It does not print quickly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing to Use . The icons don’t indicate what their usage is for. No instructions included. Had to go online and landed up printing the entire brochure. Landed up using the 3 months of free ink . Had to buy ink in 2 wks after purchase ( not 3 months) . Pretty disappointed !!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    WASN'T WORTH IT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT WORTH IT,IT WAS HARD SETTING UP THE WIFI.THERFORE I RETURNED IT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Not worth the price

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would losses connection and print quality great price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a piece of crap. Constantly prints in green,and never stops beeping. Worst printer ive ever bought. Hp support is no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for - cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a horrible high pitched whine whenever the light in front did something different and while printing. Went through ink massively fast. Had to reset wi-if multiple times for different reasons. 1 time use had massive grind up paper jam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer and system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bot this for my mom thinking it would be simpler to manager for her remotely. I was so wrong. I was charged even after canceling the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A bad choice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in doing business with HP do not get their free printer ink. They charge you for printing when you’re not printing and turned off your printer when you need it the most saying that you owe the money. Your app has got all kinds of problems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage printer. Do not buy. 2 months in, and I have barely used it. Now nothing prints, only some lines and a halo effect on the pages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Makes a better nightlight than printer. Useless!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I've ever used. It has constant issues and is not worth the time or money. The use of icons and colors instead of words to say what error is occurring is childish and ridiculous. Now, 5 months later, I have to go buy another printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It had been previously owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 days of trying to set it up....when i tried to register my item..it said the warranty had expired in 2024. I immediately returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No longer connects to the internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month, then disconnected from the Internet and simply will not reconnect again. Never mind the fact that the HP Smart app is borderline useless too. Don't bother with this garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire connecting to the printer would not connect. It was very loose and at every moment it would unplug. Also when trying to open the too to insert the ink, the top was very hard to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE PRINTER DO NOT BUY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer broke in lest than 3 months cant register paper tray door being closed. Constantly have to push go button to print on every page. No wonder its on clearance. Do yourself a favor and spend the little extra money to get a better more reliable printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson Envy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has poor quality. I scanned and printed a document once and has not printed since. Experience problems with connecting to internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please choose a different printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 4 months cost me 2 hours and a half on the phone and then want to charge me for a replacement $1

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like it. It is a pain to set up, and every time I try to connect via wireless I have to restart the printer a few times. Additionally, can only buy "HP" tonner. I do not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage 2 week return time!? Just NO!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is crap. A real lemon treat doesn’t print when you send it something to print. Do not buy. No help from Best Buy or HP. For some reason, BB has a measly 2 week window. Their useless “chat” told me to call HP.

    No, I would not recommend this to a friend