Customer Ratings & Reviews

This printer stopped working when I turned off HP print they are controlling my printer if I don’t pay for their ink. That is NOT ok I need to purchase a new printer now and just got this. Someone needs to STOP them

Only had this printer since Jan 2024. Seven months later (8/2024). One of the cartridge compartments broke right away. Now the paper, when printed, the corner edge of the paper comes out bent. I can't even print a double side anymore. Piece of crap & don't recommend this product to anyon.

Do not buy HP products, they are very bad and if you call customer service, they do not help you, they offer you products and if you do not want them, they hang up on you. This printer stopped working the day after we bought it and now it only works when it wants, it is very difficult to maintain it. in use and it is disconnected for no reason from the wife

[Employee of bestbuy] Returned it because it continuously got paper jams. Only needed it for basic print outs but couldnt keep it.

I would not recommend this priner to anyone. Printer is offline all the time. I turn it on and it still reads as being offline and I CAN'T PRINT ANYTHING. SO FRUSTRATING.

The worst printer on the market. Do not recommend to anyone especially the prepaid ink plan. They even send my the wrong one and will not replace or respond. This will force me to cancel the plan and buy a new printer.

The worst printer I have ever had. Bought strictly for envelope printing. Worked okay in the beginning then would only print on one side of the envelope. Spent lots of time “chatting” with support (bc they won’t talk to you on the phone) and no resolution. I’m a millennial and have no issues with technology. This was the worst thing I’ve ever dealt with.

Worse ever. After a year they unable the software , Best Buy is not selling anymore and o got a piece of junk in my desk

I purchased this printer for my personal office space. Regrettably, the printer is incompatible with MacBooks. I dedicated extensive time scouring through online forums and even endured a lengthy hour on hold with HP for support. As a result of this frustrating experience, I have decided to refrain from purchasing any future HP printers.

[Employee of bestbuy] Would losses connection and print quality great price

Horrible, died 3 months after purchasing. Ive been an HP customer for over 20 years but the last laptop I purchased and now this printer have been horrible. Im done with this brand.

This purchase was not good. It was very difficult to set up even with HP support. Once installed, it was very noisy - the printing process was very noisy, and the ink doesn't last. I returned it and opted for the HP LaserJet MFP M140w which is much better.

If you need a printer that you want to hook up to Wi-Fi and print you'll be messing with the printer every time because it will lose signal every time it's trash

The printer power supply has a whine when powered on. It makes it hard to keep it on if it's placed near your computer.

nice printer but a scam in that I am required to sign up for a monthly plan to use the printer. was Not clearly described in description upon purchasing.

I bought this printer as a Christmas gift and we are just now trying to set it up. Mt wife, a computer teacher, is totally frustrated in getting it to work with her all-in-one computer that is only a few months old (both items purchased from Best Buy). She is ready to toss it out the window. Can I still get a refund?

I am pleased to have had the opportunity to test and review this small new printer from HP. My personal home printer is a much larger, full function, and more expensive HP that serves me very well. If I were to downsize, this new 6065e would be an excellent choice, plus it comes at a very affordable price. Unpacking and readying the device for set up is pretty much the most labor-intensive part of the process. If you already have the HP Smart app on your computer, you can be fully operational in less than five minutes. Open the app, follow the instructions, and the device will take over most of the labor required. Having the app already did give me a head start, but still I was impressed. It was possibly the most hands-free printer set up that I have experienced. Wi-Fi and network connection were ready in seconds. Major functions of this little work horse include: *Print: Reasonably quick. Print output clarity is excellent. Even though there is no document feeder, duplex printing is easily done without your intervention. When duplexing, there is a short pause between front and back printing. (NOTE: Do not touch the printed sheet until both sides are printed.) *Scan: Scanner is reasonably fast, accurate, and documents can easily be saved to a file. This function is not duplex. If duplex scanning is a must, HP has some excellent choices available at higher cost. *Copy: This function is also reasonably fast, and the copy quality is excellent. Quite possibly, you will control the functions using the app on your computer, smart phone, or other. However, you can also use operational buttons on the front of printer. They light up as needed. In this category, the one item that I do not like about the 6065e: the on/off button is on rear of the printer! So, you will need to lean over to find and use it. An annoyance unless you rarely turn off the printer. That said, it is not important enough to downgrade the 5-star rating. The footprint of the 6065e is small, making it easy to find a spot for its home. As such, it is an excellent, space saving printer for home, small office, or possibly even a dorm room. Wherever it’s put, it will be ready to assist when needed. Also, the price is right for gifting. A lot of value for the money makes the 6065e a great choice in small AOI printers.

Spent hours and hours trying to get the printer to connect snd stay connected. HP support ans best buy support totally failed. What an awful experience given how good my past experiences have been with best buy. Do not buy this printer!

I've had nothing but problems with this printer since I bought it. The ink cartridges fail and dry out. Mediocre quality printing at best. Horrible printing more often than not. HP Support spends more time trying to see ink subscriptions than resolving the problems.

do not buy this printer! This printer and all HP products for that matter have "Dynamic Security" which locks out all 3rd party ink from being used on this printer. forcing you to only buy HP's inflated priced ink.