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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3511 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY 6065e's ease of use, print quality, and compact size, frequently praising its intuitive setup and efficient performance. Many appreciate the printer's wireless capabilities and quiet operation, finding it ideal for home use. While some users miss a more informative display, the overall positive feedback highlights the printer's value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,511 reviews
  • Rated 1 out of 5 stars

    Simply not doing the job it is supposed to do.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer just stopped working for me because of connection issues. I wasted multiple hours trying to reconnect but it was all useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage 2 week return time!? Just NO!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is crap. A real lemon treat doesn’t print when you send it something to print. Do not buy. No help from Best Buy or HP. For some reason, BB has a measly 2 week window. Their useless “chat” told me to call HP.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP site stated it would not accept their own SL #.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem with setting up to print. Geek squad had to take of setting up for a charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Epson Envy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has poor quality. I scanned and printed a document once and has not printed since. Experience problems with connecting to internet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like it. It is a pain to set up, and every time I try to connect via wireless I have to restart the printer a few times. Additionally, can only buy "HP" tonner. I do not recommend it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wire connecting to the printer would not connect. It was very loose and at every moment it would unplug. Also when trying to open the too to insert the ink, the top was very hard to open.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No longer connects to the internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month, then disconnected from the Internet and simply will not reconnect again. Never mind the fact that the HP Smart app is borderline useless too. Don't bother with this garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible printer and system.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bot this for my mom thinking it would be simpler to manager for her remotely. I was so wrong. I was charged even after canceling the membership

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage printer. Do not buy. 2 months in, and I have barely used it. Now nothing prints, only some lines and a halo effect on the pages.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT worth it. Straight money grab. Trash.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it looks pretty, buuuuut that’s about it. Once you get it set up and intitialize and get the printer head set you have ALMOST enough ink left for about 8 to 10 pages before you’re out of ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Stopped working after less than a month & 10 days past the return window. Will never buy from Best Buy again due to the bad return policy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It had been previously owned.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 days of trying to set it up....when i tried to register my item..it said the warranty had expired in 2024. I immediately returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Envy printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the old saying , you get what you pay for is very true. This printer had to be returned. Jamming problems and constant connection glitches with the laptop was driving me .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not show any read out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to set up, after setup , does not print. Customer service takes a hour to get to work and there after it is same does not get online printing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP smart not connecting to it. Would not recommend it,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly, its really hard to connect to laptop from time to time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would never purchase HP again

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I never purchased an HP printer. I was not aware of the whole subscription scam. If you print alot at time, which i doubt with this tour of printer, and want to pay monthly it would be okay but otherwise don’t purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not easy to use. Everytime you turn it on it has lost the wifi connection. Not easy as far as connecting communication.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t like

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer stopped working after using it a few times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP Service is a Scam

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is working okay. Everything about their software is about getting you to subscribe to their ink service. When calling for support on a different subject, they tried to sell me an unrelated $999 security service.

    No, I would not recommend this to a friend