Customer Ratings & Reviews

Works great,......................................

Not the most user friendly for such a simple copier/printer. It turns off often and difficult to turn back on to make a copy. It also seems to use a lot of ink.

It works well. It does everything I needed it to do.

Does everything I expect in a quick, clear manner.

Easy set up Great printer Great price Great copies

Printer purchased 2022, has error code that won't clear, occasional use, should have been more reliable

I like the copier but cannot get it to sing onto my computer

The subscription may seem like a great deal, but read the small print. If you cancel the subscription, any cartridges that have been delivered, even if they are already installed, will no longer work. This from the cancellation page: “ Instant Ink subscription cartridges will no longer work after my final billing cycle ends, even if they are already installed in my printer. I need to purchase store bought cartridges to continue printing.l

Good considering the price highly recommend it. Thank you

printer has nice features. set-up not so easy. have struggled with it since purchase. can't talk with anyone at HP. power cord doesn't fit well, very loose.

This is the best printer for home/office purpose. The best.

Followed all instructions and could not connect to my HP Pavilion Desktop TP01-2234. Finally made the connection through the USB port.

poor trouble shooting help. difficult customer service. I prints fine.

The device is wonderful. But, it isn't as "smart" as advertised. Took two IT-savvy people to finally get it connected.

It may be a great printer, but setting it up was no fun, instructions not very user friendly. Plus, the cord will not stay plugged in.

Didn’t realize there was no USB port for saving scans. Also, I can print, but can’t figure out how to scan.

I haven't even been able to print anything yet, and I'm already regretting this purchase. Literally at every stage of set up there was some kind of error. Finally managed to get to the point of installing ink, and yet another error occurred; when it "resolved itself" it had skipped me several steps ahead which meant none of the cartridge alignment and test prints were done. The printer has now lost its mind and can't do anything. Horrendous...it's nearly 2024 and we've advanced to the point where quantum computing even exists yet we still can't make a working printer. Ridiculous

I bought it about a month ago wasn’t working wasn’t printing. I took it back to Best Buy after two weeks while I was out of town and then they said that they could not do anything. I have to contact HP I bought this printer for my kids for school was very disappointed after a week of trying to get somebody to call me from HP. They found out that it had the wrong Inc. in at the cartridge now they said they would send me the ink cartridge which will take another two weeks so I’m very disappointed with Best Buy in the last month or so I I have spent $1200 in Best Buy. I will not be going back there.

Printer is very weak an slow in delivery of prints or fax etc.

4 times offline in less than a year. Always a difficult and different solution after ccontacting support. Last tech reluctantly admitted that this is a low end printer that I should have bought one with a screen than us the HP Smart Access app i had tp load on my computer. We do not use it much which has made it so frusrating. I will junk mine today. Stay away from this and the ink program if you will not use it often.