Customer Ratings & Reviews

Great printer for everyday needs. Does not take up too much space.

Had my Ho 6100e all in one printer-about a month after the second week I started having problems and called customer support, I purchased the 4 year service plan, I was advised that I had to take it to the store which I had and they exchanged it for a new one which was great, they asked me if I wanted to purchase a service plan and I told them I already ready bought the plan, they advised me it’s only a one time service plan that’s good for 4 years and I would need to buy another 4 year plan which I opted out, I wouldn’t have bought it if it was explained to me, very deceptive.

Do not like on and off at rear of printer. It should be on front somewhere.

Pretty bad. Connecting printer to wi-fi was problematic. Service went on and off, mostly off. Required extensive reprogramming. Finally reconnected my old HP printer, and that's working just fine. Wouldn't recommend.

Very good product and does everything without any hiccups

Was told this was an easy set up, and was not. Printer would not connect to laptop. Returned it and was told the printer was supposed to be an easy set up and likely a malfunction and got a new one. Second printer was able to connect but one my wifi disconnected from printer it not longer connects. I tried reinstalling the printer to laptop and shutting it off for 5 min then re-starting it and re-connecting to wifi. My laptop says it’s connected to printer but the printer is not getting a response to print what is needed, tried printing from my phone and same thing. I also bought a USB cord for an emergency if my printer would not respond to my computer sending a document to print, plugged the usb to printer and laptop and still did not respond and was not able to print anything. Only had it for less than a month and second printer. Don’t waste your time.

It was a quick and easy purchase and they took my old printer

Absolutely the worst printer ever!!! Constantly going off line in the middle of print jobs. Trying fixing it online and the app to no avail. Tried calling HP and they told me I didn't have an account which is not accurate. Do yourself a favor and pay a little bit more and don't buy this printer.

As expected, but upset the sales guy didn't mention that no printer cable was included. Had to make a separate trip to buy one.

I am not happy with this printer. I have been unable to successfully replace ink cartridges. Nor have I been able to print double-sided in a reasonable period or time. The only reason that I have not returned it is because I keep hoping I will get it to work.. I had an HP printer for many, many years and it worked very well, so I am disappointed.

I have bought 2 HP Envoy 6555e printers n the past few months. Installing each to computers in my ho,e network was an ordeal. Trying to work with HP compounds the ordeal. I finally paid an outside service, SnartTechRestore, to solve the problems.

This is a purchase i regret its very large for its size even though it appears to be of a smaller size in images. It has a very long warmup when powered on also. Every function seems to be slow not very responsive and it's to loud when doing a printing job.

I have always used HP products. This printer's power cord did not stay engaged. I then returned the printer and got the same model and had the same problem of the power cord not staying engaged.

I am really sorry I bought this printer. It was easy enough to set up but continually goes offline / refuses to print. When it does print, it is SLOW. I specifically asked whether it would resize and was told it would. I have searched the printer menu itself and online help. When I finally found the word CUSTOM on the menu pad, it said this option was not available on this printer. Disappointed and frustrated. And, of course, Geek Squad doesn't make house calls anymore...

Unable to connect. Continue to receive fatal error messages attempted all troubleshooting steps multiple times, it still does not work. HP does not have a formal customer service number to help walk you through resolving the errors.

Big disappointment. This machine does not fuction with user friendly ease. Very sad that hp would build such a crappy copier. I've always used hp printers, but the next one will not be a hp.

I have had nothing but problems with the installation, printing, and ink cartridges sent from instant ink. I am ready to take the whole thing back after spending hours and days trying to fix the problem.

This is a terrible product!!! It stopped working right after the one year warranty expired!

It’s very slow and paper continues to get jammed! Thinking about taking it back and exchange it

sleek looking, but slow to start printing. It was on sale, and only 99.00 so was expecting a basic printer.