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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 891 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 891 reviews
  • Rated 3 out of 5 stars

    Second time around

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one. We had to get a replacement because the first one would not print when directly wired to the laptop. My son wanted to use it for college and cannot connect to the network. We took it to Best Buy and they determined that it was a hardware issue. They replaced it with a new one. The previous printer also started off okay but wouldn’t print after 2 months. So far the new one works so we’ll see if it lasts.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works better than the bigger one I had. I bought a new one that does everything and it is too complicated for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as it should Christmas present. No problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Like the touchscreen feature. Print quality is really good. Comes with ink which is a plus. I'm having trouble connecting it to my wi-fi but I've only tried to hook up to wifi once, so I can't say if it will continue to give my problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it easy to use prints from phone or desktop top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    polly printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the compact style and the paper drawer on the bottom Haven't had it long enough to know about ink usage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and nice customer service. Product works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little complicated, and it required two visits by the Geek Squad, but they did a great job at installing it, and it works perfectly. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup prints very good, like the instant ink replacement feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect home use print, scan, copy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for home use. Easy install, easy to use, fast print times. A very "best buy" for a hundred bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great priinter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home or even small office. Nothing to complain

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good value, great prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my pc. Sets up easily, prints are clear and precise.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, so easy to use. Doesn’t take much space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no issues with it. Works fine. Like HP products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Envy printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to link up with our new Hp Omni Book x. Works great now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer and inexpensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It was a bit difficult to install and get the WiFi to work. But then it was perfect with good printing and good color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and painless. It hooked up to the WiFi real quick . I had an old hp envy printer and this is a great upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit Easy to setup good printing quality

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer/scanner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this printer. I get great quality prints every time. Ive used plain printer paper and glossy paper and no issues with the images. I also love that i can scan and efax. The app also offers great features like scan from your phone, print from your phone etc. I do wish it printed a little faster but overall very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Envy printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this product on time and i am really enjoying it . Printing pictures of our pets and family have never been easier. Prints of our pictures are perfect! Thank you BestBuy IzzyR.

    I would recommend this to a friend