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Customer Ratings & Reviews

$159.89

Customer reviews

Rating 4.5 out of 5 stars with 1004 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers have good things to say about the product's overall performance, print quality, and ease of use. They appreciate its simple setup, convenient size, and easy connectivity. Its sleek, compact design and quiet operation are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,004 reviews
  • Pros mentioned:
    Overall performance, Print quality, Size

    Rated 5 out of 5 stars

    A great printer and it is a convenient size.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP printer mainly because it was not too large because there was limited space where I wanted to use it. It works great without any problems and handles all of my printing needs. I have always been well pleased with HP products and have always been well pleased with their computers also (as I am now writing this review on one of their desktops).

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Not This Time

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy 6155e All-In-One Printer I am writing this review for the HP Envy 6155e All-In-One Printer. I have owned countless HP products since my entry into the world of computing over 40 years ago. My first HP printer was a LaserJet 1100c. Believe it or not, that is still one of my favorite printers, although I have to admit, it is sitting on a shelf right now. I say all this to simply point out that HP, in my opinion, has always been one of the top providers of exceptional printers. And with that being said, let me get into the meat of this review. Unpacking the 6155e was extraordinarily ordinary. It was packed well, came out easily, all the components readily accessible. I will say I am impressed with the steps HP has taken to lessen its impact on the environment. Virtually everything is recyclable, and as well, the majority of the components are manufactured from recycled materials. Big atta-boy to HP for this. Included in the box is the printer, power cord, black and color ink cartridges, and the typical assortment of printer materials, including a concise Quick Start Guide. HP has slowly, over the past few years, began pushing its HP Smart app onto its consumers. It is almost a requirement now, seeing as if you aren’t above average in your tech savviness you will be unable to connect the printer to wi-fi or use it if you don’t download the app. In order to evaluate the 6155e properly, I followed the directions in the Quick Start Guide and used the HP Smart app which I already had downloaded on my phone. This turned out to be only a bit short of a nightmare. Once I got to a certain point during the setup, I received an error message via the app that stated, “An unexpected error occurred. Try again.” Ok…so I tried again. This time I got an error message stating, “Exit Setup We can’t set up your printer from your mobile device right now. To set up your printer from a laptop of desktop, go to 123.hp.com….” Long story short, I finally managed to get the printer connected to wi-fi and accessible through the app. The HP Smart app has been a source of major headaches for me since it was introduced. I truly thought that after the voluminous numbers of complaints they have received that they would have actually fixed the app. They have not. It is my opinion that it is perhaps the worst printer app available. But again, that is my opinion. Getting past the app issue, I tested out all the all-in-one functionalities of the 6155e, beginning with printing. One thing I do like is that you can print directly from the mobile app, whether it be a photo, screen shot, or document. It is as simple as pressing a couple of icons, and off you go. Now, in normal printing, it defaults to color printing, and normal quality, which is basically okay quality. Text printing is gray and not black, and photo printing is so-so quality as well. Don’t get me wrong, its still pretty good even in normal mode, and another good thing about printing from the app is that you can change print settings directly from the app. For this aspect of the app, HP has done quite well. But one thing that really surprised me was that there is no option (that I could find) that allows you to choose any type of photo paper for printing photos. I can’t even begin to figure out a good reason for this, and even using photo paper, it only produces mediocre quality prints. As for scanning, this too can be done from the app, and allows for several options: Batch, Photo, Document, Test Extract, Multi-Item, Book and ID Card. In addition, you can choose from where you want to scan, either phone or the 6155e scanner itself. Text scanning was okay, but depending on what you scan, the accuracy is marginal at best. The formatting was lost in the process, and there seemed to be a LOT of alien characters. In all honesty, I have seen and used third-party scanning apps that do a much better job. Copying is completely uneventful, which is good. Place whatever you want to copy on the scanner, and that is that. There is one other issue I would like to elaborate upon, and that is the Instant Ink program offered by HP. From the very beginning of the setup process, I was saturated with adverts coercing me to sign up for the Instant Ink program, from the included literature through the many screens of the set up process. They (HP) even goes so far as to flat out state that they monitor the printer, to make sure that you use ONLY HP chip cartridges, and that they will prevent non-HP cartridges from working. So, you are basically left with either choosing to buy HP cartridges only via the Instant Ink program, or by buying them from a retailer. Instant Ink prices vary from $1.49 per month (10 pages or less per month) all the way up to $27.99 per month (700 pages or less). During the process of testing out this printer, I printed 5 photos, mostly in Normal mode (One in Best mode). The color ink cartridge now stands at 50% ink left. With fewer thank 20 pages of text prints, there is roughly 75% left in the black ink cartridge. If I print five or six more photos, I will presumably have to buy another color ink cartridge at $22.99. And if I print roughly 80 more pages of text, I will need to purchase a black ink cartridge, at the same $22.99 price. One thing HP doesn’t make explicitly clear is what happens if you should run out of both cartridges in a month’s time. Will they replace both, or just one? In any case, you will have to do the math to see what the best choice for you would be. Taken by itself as an all-in-one, and whether it prints, scans and copies, it does all three, and it does them fairly well. But taken as an entire package including HP Smart app with its issues, HP’s strong suggestions for signing on to Instant Ink, and its dynamic monitoring of the printer to make sure you don’t use non-HP cartridges, I find this is a printer to stay away from, and I can’t hardly bring myself to recommend it anyone, let alone my friends and family. Perhaps if they invest more R&D time into actually improving their app, and if they improve the quality of some of the scanner’s accuracy, I could bring myself to recommend it. But not until then.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this printer is that it's very easy to use, high quality prints, I don't have any complain about the performance of this device. I use it very often to print my personal doc and business shipping label. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    very quiet printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install with no issues whatsoever connecting to either of my two PCs. Although the desktop footprint is about the same size as my previous AIO printer, it is about half the height of the previous and therefore looks much more appealing. It is so quiet while printing, I can barely tell it is running. Overall I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Nice printer for home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to replace my old HP printer; kept saying "paper jam" even though there was not one. I did not need a fancy printer; just something for home use. This new printer is actually quite nice; very easy to use, as was my old one. The only function this one does not have is faxing capabilities, which I never used on my old one. It has printed both b/w and color documents for me and both looked very nice. I use the HP instant ink program, so it was very easy to add this new printer and remove the old one from my dashboard. And I also got 3 months of free printing and a set of ink cartridges were sent to me within a few weeks (it does come with the two cartridges with your purchase; HP was on the ball to make sure I had a new set when needed). The printing speed is more than adequate for my needs; I do not print a lot but does a nice job so far. I have not printed a photo on photo paper, but did a color photo on regular paper just to try, and it looked very nice. I also like the compact flat size of this printer; my old one was much larger and bulkier so this fits in fine; I would have preferred black but for the price I can live with a white one! This printer was not in stock at my local Best Buy so I chose next day delivery and that was also great here! Well done to Best Buy for this company they used; I was always informed with updates on where my driver was and delivery was quick; that was nice as well. I definitely can recommend this printer for home use. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup, Size

    Rated 5 out of 5 stars

    Envy 6155e Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, quiet, fits in small space. Beautiful clear prints. Reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Setup

    Rated 5 out of 5 stars

    New Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up, I used the QR code and the set up went perfectly. Good quality print, does print front and back with the settings. Does not print fast, but is sufficient for home use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Print quality

    Rated 4 out of 5 stars

    Affordable Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new quality, simple, and reasonably priced printer. It needed to print both paper sizes, print BW and color all for an affordable price. The printer has easily met our expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    A machine which for the money if hard to beat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a fine job- it is quiet as well. I like the ability to print both sides of the paper. It is easy to use and works quickly.The size is also advantageous.It fits on a smaller shelf and still function great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    HP 6155e Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer! You will love the compact size. It is quite fast and most of all easy to operate, the prize is exactly what I was able to afford. Did I mention you get 3 months of free ink. Yes! I love my HP Envy 6155e

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this printer and it works great so far. Setup was easy, print quality is sharp, and it runs smoothly without any issues. Perfect for everyday use at home. Definitely worth it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great deal , great prints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a small efficient printer when I was away on vacation. Bought the HP envy 6155e at the local best buy on sale. It connected easy to my wifi laptop and hit the ground running. Super easy set-up & great print Quality. Very quite!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Printer I FOUND for a decade now!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest HP printer replacement for my hardware-based, 1990s printer boasted features like 3D scanning, faxing, emailing, and printing at a resolution of over 1200 DPI. several formats. size as well as banners. This printer is only 1/3 the size of my giant 1990s printer and functions just as quickly and almost as diversely. It covers 95% of that with cloud Internet and wireless service without the need for a dongle or trailing wires. It also has only one USB connection. The real heart of the newest HP printers is a program called HPsmart, which is a superb cloud-based Internet solution for all the capabilities that in the past required hardware alternatives in order to replicate these services. This adds significantly to the value of a printer beyond just being a tool for printing. My HPsmart app was already loaded, thus installation was a breeze. This app is accessible on phones, laptops, desktops, and, I assume, Macs. Since it is web-based, I'm pretty sure that it can be used on Linux systems as well as Amigas. This is far better than the required drivers to interface with all the unique hardware components that my old printer had, which are not readily available today. I used that 1990s printer for decades while running a five-person private business, and it was fantastic for personal usage. This printer, which comes from HP, an engineering company, claims to last me another 25 to 30 years. Black and white printouts show the same speed and quality, so it's good enough for a small business Most of my grievances are so little and pointless in the modern world. While the Envy's scanning is enough for most online auctions, it is not 3D capable. Additionally, the old printer's seven color cartridges ran out slower than the HP color cartridge, and HP appears to be less decisive of negative and positive scans. Color uses more ink than older printer, 40–50 pages of high-resolution vs using 1/4 of the color ink cartridge for three HP prints. However it’s the best I’ve seen in over a decade that fits into most people's budget.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I’m glad I decided to get this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Succeeds my expectations. I was lucky they had this in stock. Quick setup. AirPrint friendly and no disconnect issues at all. Fast printing. Clear scanning. I’d buy another if it was available in all black. Installing the ink was a little feisty, they do ‘snap’ in and ink listed decently fair. Was able to print many documents with ease. The minimalist sleek design was a fair selling point. No bulk, just business.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Very good all-in-one printer with great features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy 6155e Wireless All-in-one printer, scanner, copier, and mobile fax, is an essential piece of equipment to have for any household or dorm room. This would even be good for a small home business, too. What’s included? All in one printer, scanner, copier, and mobile fax, power cord, quick start guide, HP Instant Ink information card with offer for 3 months of free HP Instant Ink, 2 setup cartridges Set up: set up was easy and took no more than 15 minutes start to finish out of box Ink cartridges: comes with 2 setup cartridges, is HP Instant Ink ready and comes with offer Scanner: Flat bed scanner Printer: prints color, black and white, and greyscale Speed: Prints 10 pages per minute in black, 7 pages per minute in color. Scan speed depends on content of page scanned Resolution: Best is 1200 x 1200 black Features: duplex printing, borderless printing, scan to different apps like email, file, print Software: downloadable software from HP gives you Printables that includes cards, crafts for adults and children, productivity, and more. Summary: this is a great all in one printer to have for any family or individual. It does a lot of different things in a very affordable way without sacrificing quality of any form. I’d highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality, Size

    Rated 5 out of 5 stars

    Perfect little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prints well every single time. compact. reliable. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great all in one printer & an app

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP envy 6155e is a great all in one printer and the biggest reason is the HP printer app that you can use to setup and control the printer. Unboxing and setup is simple and straightforward, which is something I haven’t been able to always say with some printers. Once you plug it in, the app will walk you thru the whole setup process and even automatically adds your WiFi password to the printer so you don’t have to enter it in. This seems like something trivial, but from my past experience with some printers including previous HP printers, it was an absolute pain getting them online or even using the software. Because of this I used to never use the app or online experience, as it wasn’t worth the headache. You have the option to use the HP instant ink and can set it up thru the app, but I like that HP doesn’t force it down your throat. When using the printer I like the fact it has a quite mode you can enable , which make a substantial difference in the sound the printer makes. If you don’t wish to use the app for printing and control the touch panel is very responsive and has a clean UI. All in all this printer isn’t much different than other ink jet printers I’ve used, the big difference is HP has finally brought the app and online experience into the 21st century!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality, Setup

    Rated 5 out of 5 stars

    Easy and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, connects well with HP laptop, prints clearly and works exactly as its supposed to. Great affordable printer option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. It was easy to set-up and easy to carry home. Soft noise and the printing is clean and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, this printer is great. It works quietly and produces excellent pictures and regular pages. The price was terrific, so this was a win-win all around.

    I would recommend this to a friend