Customer Ratings & Reviews
- Model:
- 714L6A#B1H
- SKU:
- 6625922
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Envy 6165e printer's excellent overall performance and very good print quality. Many appreciate its ease of use and simple setup, along with its better connectivity and compact size. Some find the paper tray capacity to be small and the on/off button placement inconvenient.
This summary was generated by AI based on customer reviews.
WiFi connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wifi connection isnot stable. Some times it require restart to function the printer
No, I would not recommend this to a friendMajor Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the phone with Geek Quad for over an hour trying to connect the printer to my laptop and it would not work. Also, the power cord continues to fall off the back of the printer. I am so disappointed. It was an inexpensive HP. However, I've had an HP for over 25 years and it still works but not wi-fi enable.
No, I would not recommend this to a friendLRogersMedicare2026
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant get my printer working. Will call Geek Squad after the weekend. Get as far as seeing the square bar code thing, says hooked up but not connecting to my Wi-Fi or something from my laptop to print! HELP
No, I would not recommend this to a friendDO NOT BUY!!!!!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You literally buy this printer over and over again. Yeah the price is cheap but I have bought 4 cartridges at $60 a piece since September. I replaced the cartridges today and printed 25 pages....INK LOW....25 pages is crazy when I bought it for printing. Can't wait to buy a new printer because this is TRASH. If you plan to use this for stickers or pictures......DON'T
No, I would not recommend this to a friendPrint issue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still cannot get 4x6 pictures to print. All other sizes print.
No, I would not recommend this to a friendRegret
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer because of it's excellent ratings, but i have had nothing but problems getting it to print. It is always an ordeal
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just bought, used twice to print maybe 20-30 sheets of paper and now getting a load paper error and there is paper in it. Tried taking back to BB and was told can't do anything for me but GeekSquad would charge me $100 to see whats wrong with it. Only paid $89 for it brand new. DO NOT BUY
No, I would not recommend this to a friendHp envy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok product, but I am still having trouble getting it to scan to my computer
No, I would not recommend this to a friendVery disappointed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. You have to use the HP app to print anything, which means you have to go through several steps to print anything. And it doesn't print Pages documents, the Mac word processing format. So all documents have to be put in pdf or Word format before you can print them. Nor does it do two-sided printing. But I'm stuck with this poorly designed printer now.
No, I would not recommend this to a friendSave your money!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. I've had nothing but issues with this product. I've only been able to print a few pages before it completely stops working. There's always paper jams or other issues; it even feels cheaply made. Please save yourself the hassle of dealing with this printer.
No, I would not recommend this to a friendDo not buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is garbage. I have spent days troubleshooting, installing/reinstalling/removing/resetting/updating software, firmware, etc. Constant screaming noise, takes multiple PWs/wifi connections to print one page. HP support is non-existent. Do not buy this piece of garbage or any HP printer for that matter. Lesson learned!
No, I would not recommend this to a friendNot happy with product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not get the wi fi connected to my printer. This was simply a printer. This may be the last thing I purchase from Best Buy
No, I would not recommend this to a friendNot so good!!##!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer would not setup wirelessly. And it would print from other programs. Even HP support could not get it work! I took it back and exchanged it for a Canon which runs beautifully and without the issues of the HP. That was my last printer frim HP.
No, I would not recommend this to a friend- Pros mentioned:Connectivity, Print quality, Setup ease
Great compact printer
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The HP Envy 6165e printer is a wireless all-in-one printer with an easy-to-use app. It offers color scanning, copying, and photo printing. It prints up to 10 pages per minute black/white and 7 pages per minute in color. The paper tray holds up to 25 pages so it can go quite awhile between refills. The unit was packed carefully in the box and everything arrived in perfect condition. The unit includes a 2.4" display screen making it easy to see your progress during installation and print jobs. The quick-start guide provided easy instructions including - unpacking, cartridge installation, and alignment of paper head. It identified and connected to my wireless network easily and performed software updates quickly. I had it unpacked and installed, and in less than 20 minutes I was printing with full color and clarity! The unit is relatively small which is great - measuring only 17" x 20" by 5" and only weighing a little over eleven pounds! The printing speed is good, the print quality is great - I am really impressed with the HP Envy 6165e!
I would recommend this to a friend junk printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the biggest piece of junk I have ever owned. It worked great for about a month. It then started working intermittently and now all I get is an error that says Setup Incomplete. I would not recommend this printer to anyone.
No, I would not recommend this to a friendAvoid this piece of junk!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display shows that it is connected to my wireless, the HP desktop shows it as there, yet when I try to print I get an error message. It worked initially, although not very reliably. This worthless piece of garbage is getting returned.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. Didn't have what i needed. Thank you.
No, I would not recommend this to a friendDisappointing HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer would not connect to the desktop, could not recognize the desktop, even though the desktop clearly recognize the printer, Geek squad could not solve the problem
No, I would not recommend this to a friendNot the one
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as soon as I bought it as you have to enroll in the ink cartridge program to be able to get the initial free ink. Not worth it.
No, I would not recommend this to a friendSlow and keeps disconnecting from WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t recommend. The printer is very slow and keeps disconnecting from the WiFi. My WiFi is very fast so the problem is this printer.
No, I would not recommend this to a friend