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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the Envy 6165e printer's excellent overall performance and very good print quality. Many appreciate its ease of use and simple setup, along with its better connectivity and compact size. Some find the paper tray capacity to be small and the on/off button placement inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 872 reviews
  • Rated 5 out of 5 stars

    Nice printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new printer! Exactly what we needed for home printing at a great price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From out of the box it wouldn’t setup. I own 2 other HP printers so I already have the app & know how to use it. I kept getting on the app cannot finish setting up, try again later. I even went into the printer itself and updated the firmware and it still wouldn’t connect. Calling support & getting someone to speak to was a task. Support told me not to use the app and to set it up through the computer, which took about a half hour with them going through it. After finishing getting to work on the computer & on iPads & phone. App still said failed to connect but support said just don’t use it, so it was now useless for this printer. The next day I couldn’t print from laptop. Did the troubleshooting shooting but nothing. Then had a low pitch connect noise coming from it. Also very loud when printing. Returned it & got a Canon instead.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer for the price It seems like it might break easily if you’re not careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice multifunction printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item. Does wireless printing very well and is nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, just what i was looking for. Satisfied with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp - Envy 6165e Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer has been excellent since I've had it now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a value for the price. Had legal papers to copy…. No prob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to set up took about 90 minutes. After that everything worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I would buy very nice printer thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the money working well. hooked right up and is doing great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Easy setup and quality printing. Would def recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hewlett Packard 6165 printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works very well. Gives clear copies. For the price I paid especially.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good acquisition. multifunction for working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. Got it on sale, so even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and seamless delivery. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer so far and the Ink supply enrollment is great also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quiet printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well had no issues out of the box Serves my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside of this printer is it does not have a on/off button.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Design, Setup ease
    Cons mentioned:
    Paper tray capacity
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Good looking with a few catches.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has a sleek design and relatively small form factor for a "full size" printer with a 5.3" X 17.07" X 20.19" footprint. Setup was fast and easy and I was very happy with how it was easy to print from just about any device in our home. Not one to print from my phone, I found myself in need for this function and with the app, it was super easy! Photo print quality is very good and really a place where this device excels. With a very average print speed of 7 pages per minute color and 10 pages per minute for black and white this moves along at a good pace. The smaller footprint does limit the size of the paper tray, which is tiny. For this reason, I think it would be good for occasional printing in a household with several different devices. I am not a fan of tri color cartridges as invariably, one color runs out way before the others and you are stuck putting all that extra ink into recycle world which I view as a waste of time money and a potential stress on the environment. So if you are using this for jobs with a logo with primarily one color you could be faced with sending back a considerable amount of unused and totally viable ink. The subscription ink service is not for me but I can see where it would be useful to keep just enough in stock to never run out. From my initial use and understanding of the "instant ink" program the pricing seems very reasonable. With solid mechanics and print quality and a small footprint this could be perfect for users who need small runs of various printed material on an occasional basis.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer. Was easy to set up and came with instant ink

    I would recommend this to a friend