Customer Ratings & Reviews

Great Product. Easy to install, setup, and use. Using the HP Smart Windows app was a breeze. Printing is fast enough for my need. Recommended if you're looking for an inexpensive printer.

The 6165e seems to be a good "updater printer" for those, in particular, who have older printers (I had an Envy 5660) and light printing/scanning needs. It does everything you need for occasional printing and has the HP ink option that I personally find quite convenient. Users with heavy demands probably won't like its printing speed and its lack of automatic two sided printing. But, I didn’t find these to be limiting factors. Set-up was fairly simple, a vast improvement over earlier versions, but did take about an hour. I found the scanner fine but not the online Smart software. I experienced major difficulties trying to scan using this online interface. Another hour or more. For PCs, you can download from HP the older software (HP Scan?) which is the exact same interface previous Envy users may be familiar with and all is fine. The guidance for this is poor. For some reason, they moved the scanner orientation point (for pictures for example) from the lower right to the upper left and there was, again, no clear guidance for this. It took four tries, guesses to figure this out. Printing from a phone app I've found to be easy using the HP app so kudos there. But the scanner feature on the app is limited in some of its options (i.e., setting DPI clarity for photo scanning, which tells you to go to your computer to adjust these settings). Would I buy this again? Definitely. And recommend it to not only friends, but those of you out there in cyberspace that have similar printing and scanning needs.

Printer/Scanner is a pretty decent machine for the money. However, the HP software associated with this printer is horrible. Tried to connect printer software with an Apple PC, my Envy laptop and my iPhone. Made the mistake of pairing the printer first with the Apple PC. My wife's Apple PC was listed as a compatible PC for this printer. Software installation started well, but got to the second to last screen advising that "installation was complete but finalizing setup" and the software got hung up and just kept spinning. HP on-line help was not able to figure out what was causing the hang-up, and HP software would not let me install printer on my HP Envy since it was already listed as installed on the Apple PC. Other on-line help was also not helpful. It took me two weeks to figure out why this was being hung up, and once installation was finalized, I was able to easily install the printer on both my HP Envy laptop and iPhone. Wish I had initially tried to set it up with my HP laptop versus Apple PC. Printer has worked well since getting it finally set up, but came very close to returning it to the seller and reinstalling my older HP printer which was on its last legs.

Easy setup and works fine. Relatively quiet. Inserting ink cartridges, a little tricky but easy to follow on you tube.

We have been very happy with this printer. We had a low level HP for years and hated it so we wanted to upgrade to something a little better to give hp one more chance. It is faster and worked better connection with the Bluetooth on our phones that we used to have an issue with. It's been very reliable so far.

Bought this printer to replace an old HP printer we had that lasted a long time. This printer is very good, great quality prints in text and photos. My wife prints a lot of documents for work and wishes it would print a little faster, but still a great printer at this price. The 6 months of HP instant ink is great, they ship the ink directly to your home when you need it, they can monitor the ink levels and ship ink to you when you need it. The ink cartridges they ship hold more ink than what you buy in the store and lasts longer. Highly recommended.

Easy set up for older gentleman like me the color is perfect easy to print Sometimes I just print just to see it print on both sides. The quality is great.

I bought it at a very low price, and works so good, its easy to install and use, i can use it with my phone without need a cable

Excellent purchase. The Envy printer is the best. Easy setup and beautiful printing.

Really easy to use, i can use it from my phone and thats awesome.!!! I love this brand

Good Quality, easy to use Is perfect for printing a

Easy to set up and to install. Conned seamlessly to my WiFi for use with all of my devices.

Love this compact, low cost but quality printer. Exactly waht I needed for my smal business.

This is a great product for the price!! Good quality printouts. Good internet connections

Easy to hook up good quality brought it from my husband as a Christmas gift

This printer was easy to set up and it is easy to use. The print quality is excellent and we have benefited greatly from the HP automatic ink.

[Employee of bestbuy] I’ve heard of many people having issues setting up printers this was a breeze. Plug in printer, scan QR code, follow simple directions of installing paper, carriages, scan alignment page for best printing and done! Install mobile app and connect for mobile print, install HP Smart on desktop for desktop printing and the printer comes with all features including FAX!

Easy printer to use for printing and scanning. Takes up very little room. Easy to operate and re-locate if needed. No issues so far so I will give it an A+.

Looking for a basic printer for documents and receipts. Easy to setup and prints great. Slim form factor fits in my office perfectly. Highly recommend!

Excellent economical printer with easy setup. Prints come out fast and are sharp in contrast.