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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 4,483 reviews
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It's a no.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer in Dec of this year, so 8 months. I wouldn't recommend, sometimes it works, sometimes it doesn't. Hard to connect, never did get it to work with my laptop, only my phone and tablet.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has performed so poorly. It’s easy to understand why connectivity difficulty and unpredictable functionality would become exasperating. I want to help you improve your experience, so I’ll suggest some resources aimed at making that happen.

      First, if you’ve not done so already, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity trouble. On the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      For more help, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
      - support.hp.com/us-en/product/model/2100187516

      If any problem persists, or the machine still won’t connect to your laptop, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the quickest route to a resolution. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Decent printer for small jobs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Slow to print, but for small jobs it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Great printer, until the warranty expires

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer functions quite well and produces good printouts. .... but then after exactly one year (end of warranty), the wi-fi functions fail and becomes useless. Tech support from HP was totally useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new printer and I got the best help from the employees at the store. I am very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiest setup for wireless printing and the chic looking printer also adds a splash of color to the home office setup. Highly recommend the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would think that you would get some paper with the printer to at least for the set up but I guess it’s to expensive not!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of buying HP printer is signing up to their instant ink subscription service - you never run out of ink and your monthly fee is based on the number of pages you print, not the amount of ink you use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little printer for home use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. It is a sleek design, simple to use and the automatic ink renewal is perfect for our needs. So glad my old printer wore out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was an improved replacement product, even better than what I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me to easily access all of my child’s records for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer & easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up and it's working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Wireless Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP products for the quality and innovative features. My daughter didn't have a computer to connect a printer to, so I bought her this one so she could print from her smartphone. She loves it! So easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer compared to the pixma I did own. Signed up where I don’t have to go to the store for more ink or anything. They ship it to me

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another smart printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my HP Envy. It's taking a little adjustment from my HP5700 Officejet. There isn't a menu window on the printer, so sometimes it takes a while to figure out what's wrong. Everything is managed from your phone app. Other than that, it works great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clunky operation

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an Epson all in one. It prints fine when it’s connected to internet. It seems to drop connection a lot, and you have to unplug it to get it to reconnect. I’ve had it for 4-6 months. It’s dropped connection at least 8-10 times.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer to do basic tasks. A bit tricky to set up with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Great price on a quality printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was a very good price, and so far it’s been very good. Very easy setup right out of the box. The ink is a little hard to find,but getting by.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product operates as designed. No problems with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. It prints great. Got it on sale at a good price. I know I will enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Printer copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to set up, easy to link to several devices. Prints and copies fast. Ink is inexpensive. I would recommend this product.

    I would recommend this to a friend