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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 4,483 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good home printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, instructions were easy to follow. I did it myself. Print quality is good, even photos. Seems to be a good low volume printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer...and it communicates perfectly with my personal and work laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, simple and ready to go within minutes of opening the box. If you just need some papers printed and scanned this printer works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement ony old hp, i love hp printers because of their ink service and how convenient it is if you use your printer often, i hope this one lasts as long as my last one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice printer however the power cord can come out very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, set up was a breeze. Love the top feed. Scanning, double side printing, all a breeze. No connection problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless capabilities, Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless part of this item is great. I can print from my phone, i pad and computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Easy Installation???

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy series appears to be ideal for home / personal use and not home-office. It has some nice features but installation was tedious. It took more than 6 hours with HP tech support and 3 phone calls to achieve success.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup and easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY Pro 6400 was so easy to set up via both laptop and mobile using the Smart App and with the 6 months free ink offer couldn’t ask for more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ENVY PRO 6455 PRINTER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hp Envy Pro Printer is Only good if you are into the joint the hp printer INK.... if not won't work as well you have to keep sign in so the printer will PRINT!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer for a One Person Home-Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an aging HP OfficeJet All-in-One. The folks at Best Buy were extremely helpful in going over the differences between several HP and Epson models. Overall color and clarity are excellent. I especially wanted wireless printing and the ENVY Pro is easy to set up on your wi-fi network. The paper capacity is small, but I'm not printing large documents, these days, so the size of the paper drawer is not really an issue. This is a really good printer at a good price for a small home-office like mine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was extremely easy to set up right out of the box. Print quality in color is excellent and scanner is very easy to use with their app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Simple to set up and easy to use. Can print straight from my phone or any other device on the network. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy to setup and nice print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It setup very easily and printed out great. I like it that the cartridges come with the print heads on them not built into the printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    5 Hours of wasted time...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange this HP for a Canon. Spent 5 hours on the phone with HP consultants being juggled all over the world only for them to tell me to call my internet provider. What's interesting is my new Canon printer set up in minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 6455 Wireless All in One Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I expected of it and works very well. Great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I opened the box, I discovered I'd replaced my old printer with an updated version. It took some time and help from HP to get it set up, but it is working now. The old one didn't.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a few extra minutes to sync with mac, ipad and iphone. It gives direction step by step. When i saw that it was easy, smooth and quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    somewhat satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was hard for a novice. once installed it seems to do what I want. If I were buying now I would look for a printer with a display

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great while it worked until it didn’t

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this printer until it broke. The paper tray broke and there was no fixing it. I would have bought it again but it appeared there was a flaw in the design so I didn’t try buying a new one.

    No, I would not recommend this to a friend