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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 4,483 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    A nice all-in-one package for a decent price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job well. I like the app functionality and it makes printing at home pretty easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light weight, simple, easy to use. I'd reccomend it . Only issue is ink runs out quickly but the cost of ink is very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous printer was also an HP, but I must say this model is more advanced than my previous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful. I love how easy it is to use and it’s not too big or heavy to fit in my desk without creating bulk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is better than I expected I can print from anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    great little all and one printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a printer that is low profile and small to fit in home office, but is a quality printer like HP's bigger models. This fits the bill!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have problems with tech support trying to find operating instructions. When I purchased I was under the understand that it would multi feed documents to be copied. Have yet figured out how.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great for my home office needs. The multiple print options allows for printing anywhere in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Part of the set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to get the printer to be able to copy paperwork and copy receipts since they disappear so easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's too touchy. don't like light on all the time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this once I had help getting it set up correctly. It wasn’t as easy as the salesman said it would be. But Tech Support for HP was AWESOME. I love being able to print things for my job, here at home.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for home and for an small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer fits perfect our need for a new entrepreneurship my daughter just started working from home. Small, noiseless and wireless!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up , gets the job done . I love how I can print from any device as long as it’s connected to the same WiFi as the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patricia eslock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the very nice young woman from the GEEK SQUAD came to the house and got my computer to talk to the new printer everything works fine!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience on this purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of getting used to working the printer through the app, but i got the hang of it and its worked as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP quality has always been my go to for printers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but still trying to figure out how to scan.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Frustrating and not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple reasons I am unhappy with this printer. Blinking lights and combinations of blinking lights are how you are expected to know what is happening with the machine. It is not at all intuitive. I had to print out the pages from the manual to keep them handy since I had to look them up so often. Five pages worth of light combinations. Who thought having no readable display was a good idea? Every time we have to change the ink, which is a lot more often than I ever needed to before, it also prints out a new alignment page. I think I've printed more of these pages than actual printouts - how am I going through so much ink when I don't print all that often? I have never gone through ink so fast. For all I know, it's using a timer and not actually measuring the ink. Having to open up the app every time I want to do something. What a nuisance. Old printer/scanners would communicate with the computer without needing to do this. The app is as unintuitive as the blinking lights. Over the last three days, it has had moments of every light blinking like mad and nothing in the manual says what to do about it. The only fix is to unplug it. Print quality is good. Scan quality is good. Not good enough to put up with this other nonsense. Wish I could return it.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Lisa,

      I’m so sorry to hear that you had issues with this printer. It is very important to us to provide our customers with both a reliable and satisfying product experience and it is a pity that we did not manage to do this. I can certainly understand how disappointed you must be.

      I'm not too sure what the root cause of this issue is, but I’d really like to help get it running properly for you. Please reach out to us so we can work through any necessary troubleshooting with you. Find our official support site by searching the web with keywords “HP Support.”

      On a related note, I'd like to mention the fact that HP printers do also have a 1-year warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, look for an icon on our support site labeled “Check Warranty Status.”

      Denise
      HP Care HP

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with this product. However, why does it waste paper and ink by printing the information about the product, each time I print?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra help at home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good this machine has delivered as it stated it would. Love the app that works with it also. So easy to install although I must of missed a step figuring out the ink cartridges but they are in.

    I would recommend this to a friend