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Customer Ratings & Reviews

Your price for this item is $53.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4472 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 4,472 reviews
  • Rated 4 out of 5 stars

    Good printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer easy to install works really well. It is a little slow to start printing. But wants ti starts it's about average with other printers I have had. If you are a casual home printer then this should work just fine.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I’ll admit this printer was a bit hard for me to setup. I’ve never owned a printer and usually print my paperwork out at work - however Covid came. So it took a few try’s connecting it to my WiFi and I think it was user error. However once it was set up - I’ve been printing everything. Dumb things. Things in color. Things in black and white. Also for you companies that don’t include return labels, jokes on you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a chance to print few pages however the features are really nice. Very happy with my new printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star on ease of use, once install and you have good wifi works great. Once one of the things stops working, forget HP tech support, need training, all has to be virtual. Too complicated

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      Thanks for the review and the feedback. While I’m glad you find your printer easy to use, I’m sorry you’ve run into difficulty and have not received the support you need. It’s easy to understand why that would be confounding and frustrating. I want to help you remedy whatever issue is at hand and get help if you need it. I hope the resources below will reach that goal.

      First, for help solving problems, or to learn more about your printer and all its features, you can access troubleshooting guides, user manuals, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100187516

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer for anyone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Great quality of printing, quick and clear. Wonderful photo printing, very clear and the color is great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    HP ENVY Pro Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer compered to my old one. a great size not to large.a white wireless all in one ink jet printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying it for classes no trouble so far but the ink already ran out so print allot for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best at what they do

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from the time we walked in the front door to the time we walked out the front door everyone within a few feet was very polite and helpful that's from the front to the back of the store.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great quality for the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great. The color quality and quickness of print are very good. The cost is very well for this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what title?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer, helped me file my taxes, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COPIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE PRODUCT SERVCE WAS GOOD FOLLOWUP WAS FINE JUST OKAY

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well and is very easy to set up. The quality of the print is great. Not to big in size sits well on the desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love shop at Best Buy .employees are respected and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most solid device but good for sporadic use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Almost perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nearly perfect. The printer will stall if left alone for over 2 hours. Had to turn it off by disconnecting the power rather than the power button a few times. Nice otherwise.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hardest printer to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Mar 23 and today is Apr 15. Just got it to print a page! HP smart set-up is not smart at all. I am not an IT specialist but the set-up procedure thinks you are. Had to delete and reinstall set up 4 times before it recognized the printer. Finally had to get a printer cable and hook it up that way. WiFi and Bluetooth never did work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great - great value - good quality - ease to use - prints great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Been great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, love the app, easy to work with def recommend. Also has this cool glowing light on it that makes it look pretty sweet

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for the price, so far. A little disapointednthat the color ink is running low after only 6 color pages printed. It keeps disconnecting from the computer. But no other issues and overall a good experience so far.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Beautiful but slow and moody

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Goes well with my HP All-in-one desktop. But does not connect always with the HP Smart App. We are still trying to figure out why. Scan is easy with multiple pages doc when it connects. But it's a slow performance.

    No, I would not recommend this to a friend