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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 4,483 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Cant complain. Does exactly what I need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, i love the quality of ink it has too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best product the internet connection never stays to the internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and does what it was purchased for, glad it was available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a scanner and printer since I work remotely from home, it scans, prints, and copies. No issues and it’s simple to use, only issue is the feeder process for scanning is kind of slow but it works efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    nice printer but a pain setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer is nice but I had to download winzip to access the printer for my phone because Microsoft wants 10.00 a month.you don't need to pay for printer hardware witch this printer shows easy steps to Microsoft.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so easy to set and very fast printing . Your phone does everything for you . The app is easy to drive by

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hardest printer to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Mar 23 and today is Apr 15. Just got it to print a page! HP smart set-up is not smart at all. I am not an IT specialist but the set-up procedure thinks you are. Had to delete and reinstall set up 4 times before it recognized the printer. Finally had to get a printer cable and hook it up that way. WiFi and Bluetooth never did work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a chance to print few pages however the features are really nice. Very happy with my new printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't have one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Haven't had to use it much yet.. I wish Microsoft didn't charge to use their app or I would be printing much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little printer I've ever had. It does everything and it's wireless too!!! I love that. I also joined the lnk program...got my first ink cartridges in the mail today.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    OK, but I wouldn't go out of my way to recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent printer, although you can probably get something of the same quality for less. It burns through ink like you wouldn't believe, though. Supposedly, you get 120 sheets per ink cartridge, but I've been printing text (no images) using draft mode and I don't think I'm getting 120 pages. Also, sometimes it loses communication with the printer and I have to unplug it and plug it back in. I guess all our technology does that sort of thing from time to time, doesn't it? I also wish it held more paper in the tray. Basically, be prepared to change your ink and paper at the same time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    HP has always been a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been a joke with connectivity and software issues on printers. Spent two hours trying to connect this thing. The HP smart app has a serious issue and has crashed our Brand new M1 Macbook multiple times during setup. We cannot use the other connection methods in our situation. I would review the printing quality if this thing would actually connect and work. Forgot to mention at this price without a screen its a joke too.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has been so difficult to set up and connect. It’s no surprise that you feel frustrated and put off, considering your computer crashed numerous times during the process. I can’t tell whether you’ve been able to get the device connected and working since you wrote the review, but I’ll nonetheless provide some resources aimed at helping you get it working to your satisfaction.

      If you still need to complete setup and connection, you can access a setup tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
      - support.hp.com/us-en/product/model/2100187516

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    New printer working now but for how long?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I end up buying a new printer about every year. I have low expectations for this one. It works as described but has no phone connection for faxing; any faxes must be scanned in and sent by computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLEASED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit slower to begin to print BUT I appreciate having a printer that actually works! I'm still learning some of what more it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up following the app. Mostly used to print return labels. Perfect light duty printer for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying it for classes no trouble so far but the ink already ran out so print allot for school

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, prints and copy's well. Printing is crisp and clear, I am waiting for photo paper to come in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought printer, easy set up, works great, was on sale too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Smooth printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer by far have the best printing tool. Easy instruction for use and have a tool to order the ink.

    I would recommend this to a friend