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Customer Ratings & Reviews

Your price for this item is $53.99
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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4472 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 4,472 reviews
  • Rated 5 out of 5 stars

    Awesome printer!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best little printer I've ever had. It does everything and it's wireless too!!! I love that. I also joined the lnk program...got my first ink cartridges in the mail today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and hook up to device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth makes it very easy to hook up to phone, computer, etc. and start printing! Very simplistic design, easy to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is awesome for my needs. No issues whatsoever. I use the print service too so when the ink is low they automatically send me new ink.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    HP has always been a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always been a joke with connectivity and software issues on printers. Spent two hours trying to connect this thing. The HP smart app has a serious issue and has crashed our Brand new M1 Macbook multiple times during setup. We cannot use the other connection methods in our situation. I would review the printing quality if this thing would actually connect and work. Forgot to mention at this price without a screen its a joke too.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has been so difficult to set up and connect. It’s no surprise that you feel frustrated and put off, considering your computer crashed numerous times during the process. I can’t tell whether you’ve been able to get the device connected and working since you wrote the review, but I’ll nonetheless provide some resources aimed at helping you get it working to your satisfaction.

      If you still need to complete setup and connection, you can access a setup tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
      - support.hp.com/us-en/product/model/2100187516

      You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. You can find the page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with setup, connectivity or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a scanner and printer since I work remotely from home, it scans, prints, and copies. No issues and it’s simple to use, only issue is the feeder process for scanning is kind of slow but it works efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Bold print does what I need it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer feedback

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift - receiver is happy with it. Wifi range is an issue though

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    nice printer but a pain setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer is nice but I had to download winzip to access the printer for my phone because Microsoft wants 10.00 a month.you don't need to pay for printer hardware witch this printer shows easy steps to Microsoft.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    OK, but I wouldn't go out of my way to recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent printer, although you can probably get something of the same quality for less. It burns through ink like you wouldn't believe, though. Supposedly, you get 120 sheets per ink cartridge, but I've been printing text (no images) using draft mode and I don't think I'm getting 120 pages. Also, sometimes it loses communication with the printer and I have to unplug it and plug it back in. I guess all our technology does that sort of thing from time to time, doesn't it? I also wish it held more paper in the tray. Basically, be prepared to change your ink and paper at the same time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so easy to set and very fast printing . Your phone does everything for you . The app is easy to drive by

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printing function: HUGE FAIL

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main function of a printer is to print. This printer refuses to do that--it will print one document fine, and the next it will tell me there is an error during printing and only half print the document. Then a few minutes after cancelling the half-done print job, the printer will suddenly decide to print the document...only to error out again. This printer is wasting paper, wasting my time, and I now consider it a huge waste of money. Scanning features are nice, but when I need to actually print a document it simply can't get the job done.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Terie.

      I’m sorry that your printer has performed so poorly. Your frustration comes as no surprise here, considering you’ve seen the device freeze during print jobs only to spontaneously print the jobs later but still not complete them. I want to help you out of this dilemma, so I’ll suggest some resources aimed at making that happen.

      I can’t tell from your review what’s causing the printer to do what you describe. I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Envy 4000 replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very ‘smart’ machine. HP puts out a great product. Used the Geeks to install. A stress free day. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great but extremely difficult to set up, had to call customer service / HP support and spend close to an hour. HP Instant Ink is great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, prints and copy's well. Printing is crisp and clear, I am waiting for photo paper to come in.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple set up following the app. Mostly used to print return labels. Perfect light duty printer for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to installed, with access via phone app. Great printing quality. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Smooth printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer by far have the best printing tool. Easy instruction for use and have a tool to order the ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer works well, however already jammed once. I didn't realize the commands are thru the PC, so are forced to operate it from there unless it's a basic copy. The clarity and color are very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Hp Envy 6400 series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new printerwas " a piece of cake" to install. Smooth operation and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inspector helper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to make my truck into my mobile office. I work as an inspector so this gets used for paperwork all the time and makes life easy, my paperwork is done before i leave a jobsite.

    I would recommend this to a friend