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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 4,483 reviews
  • Rated 5 out of 5 stars

    Nice simple printer, scanner.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this simple printer, very easy to use and the set up was by total tech which I couldn’t have done without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I ever own cant wait to use it on pc ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Smart Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up on your own but it can be done. This is a really nice printer. I really like all of the features especially being able to print from your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and setup, able to print family pictures of good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Print quality is good and quick from any device!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Crappy printers don’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer never worked would not find computer I had to go somewhere else to buy printer and that one worked Over the last 2 years I tried to buy a printer at Best Buy and 6 printers later none worked don’t know why but Best But doesn’t care so I don’t buy printers from them anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my preference for printers is HP always the one for the jobs I need

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ITS A 5 OUT OF 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SET UP FOR THIS ITEM WAS A PAIN IN THE BUTTTTTTTTTT. PRINT QUALITY IS NOT VERY GOOD. SPEND THE EXTRA MONEY AND GET A BETTER PRINTER.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Offline

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not find this printer to be user friendly. It goes offline frequently without a reason. I have to turn it off and then back on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brice was a great help in finding what i needed! Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why it's?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works from my phone! Without wires, it's a brave new world!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    it is ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing to get it hooked up even with videos. even more confusing trying to get hooke up with instant ink. Print quality is very good but not crazy about the panel with icons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and a space saver. Print quality is excellent. I am a long term HP printer fan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues. Easy to set up and easy to connect to wifi. Ink lasts probably average time. Easy to see if something is wrong it has an app. Can print from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Low Profile Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Envy 6455e is a good all in one printer. I replaced an older, bulkier printer with this one and it does what it needs to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good all-in-one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool printer, pretty much does everything you would want, + some nice extra features like double-sided printing, and scanning stacks of documents at once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and it was very easy to install as well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped printing so needed to unplug and rebut then worked. Miss having a manual to trouble shoot. Not easy to figure out. Off button in awkward place on machine. Slow to communicate from desk top to print.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Connection issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter at college. Set it up with her Mac through our WiFi at home no problem. Test page looked nice. Fast forward to setting it up in her dorm. We could not figure out how to connect through the school WiFi. Web Forums, chat, Software reinstall, phone call didn’t help, so I just mailed a USB cable thinking that would solve the problem. She was not able to connect herself. I’ll try after the semester is over. My advice, don’t set it up until you are at the final WiFi location. It seems to be locked up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer, perfect, I can print from my phone, prints perfect, easy to install

    I would recommend this to a friend