Customer Ratings & Reviews

In store help was exceptional. I was in doubt when I arrived but the staff help me to determine best for my purpose.

I've never had a printer before but this one works very well. It has everything you need from printing, to scanning and making copies. I'm a college student so the printer really comes in handy. The only thing is that for me it uses up ink faster than expected. I could probably print around 80 pages before it runs out of ink remember im just estimating it all depends on what you print etc.

When I read the reviews that this was a nightmare to set up, I thought it was just technologically illiterate people who were being dramatic. Nope. This thing was an absolute terror to set up. They insist that you use this HP smart app, and they also make it nearly impossible to set up with a USB cable if you don't want to use wifi. Took me three days to set up and over 3 hours on tech support over the course of those three days. I encountered every issue imaginable for a printer. Yes, it works now, but at what cost? I'm convinced I'll be dying at an earlier age from this experience.

Great printer! Works perfect when printing wirelessly. Very compact and efficient!

Great value for a small printer. Got it on sale and. Well worth it. The HP app is very good also.

Son uses it writing his projects in Medical School. Has had no problems with it.

So far so good. Prints nice. Setup wasnt too bad. Printed both sides of one sheet good.

Works well but did have trouble getting it connected to my computer. I couldn’t figure out how to get it to hook to the wifi but using the cord it does print from my computer.

Exactly what we needed. Easy connect to wireless devices. Good quality printing for home use. Can't beat the price. I would recommend this printer to my family and friends.

Can I give this no stars? I usually buy all HP printers but this printer is a joke! There is an area by the paper tray that shows the status of the printer. Hope you understand Hieroglyphics because that's what you will need in order to figure out what is going on with this printer. You have to search the manual to figure out what the symbols mean. Then to make matters worse they have a light above the printer tray that changes color according to what's going on with the printer. Like " blue center light with white light pulsing at the side means this...." Are they joking? Who designed this? I have to take a course just to understand how to work this printer. DO NOT BUY THIS! Unless you want to spend hours trying to decipher how to use it and how to troubleshoot the simplest of functions.

Love the printer. An important thing to know for set up is that there is a wi-fi reset button in the back.

Great product with easy WiFi setup!! Also able to print documents from my phone!!

Due to the current pandemic it wasn't easy to find a readily available printer that would fit my needs. This printer was reasonably priced and checked most of my boxes and it was available for pick up. Had problems setting it up which was eventually resolved with the help of of HP Support Live Chat. It seemed fairly simply to set it up for wireless printing and haven't had any problems printing documents since the initial set up. If you don't need a printer immediately, you may want to take the time to look at different options.

This is a super simple printer. I have been using it for about a week and it seems to work fine. This one is taking the place of a "fancier" HP Printer which broke down after about 4 years. I already had the HP Smart app and InstantInk accounts, so I was dreading trying to switch everything over. But my dread was not founded. HP actually made it way easier to switch than I thought it would be.

Setup was quick and easy !! I haven't printed any pictures yet but I've done alot of paper printing. The ink seems to be holding up. I love that I can print from anywhere with the app.

its a good printer. great connection to phone. not great for computer

Not fancy but it works reliably and the print is good for my home office purposes. Good value for the money.

Printer works great and is super easy to connect through WiFi. Minimal size is a plus too.

We do the like ease and quality of the printer. However, because of the pandemic, we have not had the chance to contact Best Buy with the problems we are experiencing. The two concerns are: 1) the on/off switch does not operate; 2) the printer goes off-line randomly (most likely because of internet provider). The only way to get it back on-line is to disconnect the electrical power cord. (Remember the on/off switch does not work>) Again we like the printer but because of the pandemic we are unable to bring it back to the store.

Easy to set up & i print right from my phone. It seems to be a great printer