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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4476 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,476 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Beautiful to look at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , easy to use and convenient to set up for use ,Very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use, and affordable.Met all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the parice and with the 6 months ink system it is awesome we love it for pur small place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer! Does everything I need and doesn’t use a lot of ink! Love the feature of printing from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the price. Works efficiently and the print quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP wireless printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new HP printer. It’s so easy to print pictures from my cell phone with the wireless feature. It prints on both regular paper and also print great on photo paper. The color is very clear and vibrant. It’s so easy to replace the ink and we love the HP ink replacement program where they automatically send you ink when you’re low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer but has connection issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer operates well but it can’t maintain a consistent wireless connection. Have to keep unpluggIng to restore connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Have not had a chance to use all services. Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Pro 6455 all in one printer. Very happy with the printer. Had to have some help with the set up but this was not difficult. The Geek Squad was excellent help.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Wish it had a display...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good printer for the price. I am still trying to figure out the control panel. A display would be more helpful, but I still think HP printers are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Everything works as shown on website.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It’s easy to set up and prints faster than my last printer.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Maybe not

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, a bit challenging to set up without a user interface but it still struggled to stay connected to our network, painful experience.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer was difficult to set up and has not maintained a reliable wireless connection. It’s no surprise that you’re disappointed, considering the inconvenience you’ve endured. I want to help you get the device working to your satisfaction, so I’ll provide some resources I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. This is a great product for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carmen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful love it! Especially love the 6ths of free ink!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's compact, doesn't take a lot of space, easy to operate. I have no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like inability to make multiple copies, must continue to press the copy feature Prefer touch screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture printing is beautiful and its eady to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it’s so convenient and easy to use and the photos come out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive enjoyed this item. Best Buy was awesome in knowledge and understanding my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Mary P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is a little slower that I anticipated, however, the print quality seems to be very good. The online support was helpful when I had questions.

    I would recommend this to a friend