Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 4,483 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP wireless printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new HP printer. It’s so easy to print pictures from my cell phone with the wireless feature. It prints on both regular paper and also print great on photo paper. The color is very clear and vibrant. It’s so easy to replace the ink and we love the HP ink replacement program where they automatically send you ink when you’re low.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot use remanufactured ink cartridges

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer January 2023, although not recommended, I was able to save the high cost of HP ink cartridges by using off brand cartridges. The HP company monitors your printer. Fast forward October 2024, despite putting new ink cartridges in, it will not now allow me to print unless using genuine HP cartridges. And beware of signing up for their paper subscription. I went over the paper I signed up for, the charge to my account was astronomical. They knew exactly how much paper I used!! I felt like I had big brother spyware monitoring my printer. Out of principle, I bought a new printer, a Canon to replace this rip off machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Home office printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made an excellent choice in purchasing this printer. It is perfect for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer! Does everything I need and doesn’t use a lot of ink! Love the feature of printing from my phone!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Maybe not

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great, a bit challenging to set up without a user interface but it still struggled to stay connected to our network, painful experience.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer was difficult to set up and has not maintained a reliable wireless connection. It’s no surprise that you’re disappointed, considering the inconvenience you’ve endured. I want to help you get the device working to your satisfaction, so I’ll provide some resources I hope will make that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If you need further assistance with anything, I suggest you contact us directly so we can help you assess the situation and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our new printer very much. The installation went well and am happy to have 6 months of free ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it’s so convenient and easy to use and the photos come out great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copycopy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has held up its end of the bargain. Easy to use with excellent quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the price was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its help me get the my homework done, I don't have to go to library anymore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the parice and with the 6 months ink system it is awesome we love it for pur small place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set-up was easy and the printing is great. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Mary P

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is a little slower that I anticipated, however, the print quality seems to be very good. The online support was helpful when I had questions.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printers are the most reliable for great printi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer setup was somewhat easy, the setup instructions could be clearer. The printer is working well, with sharp, clear printing with both color and black and white. Connection to multiple laptops were a breeze. Good value. This is our second HP Envy. The last one worked well for many years, which is why we chose the Envy again over other manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP IS THE BEST

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer, the 365 windows package and many other hp product are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy set up, size is good. hp app was easy set up also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Easy to set up! We’re very happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Like a champ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ. It was an easy setup and prints B/W just like I need.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Printer hardware

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very unreliable and difficult to work with and will always let you down when most needed. This printer should be removed from the market unless some serious upgrades and improvements are made. Add a screen, for example, and improve its horrible WiFi intermittent connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ENVY 6455e

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. No hassle conection to our in house internet

    I would recommend this to a friend