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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4476 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 4,476 reviews
  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this printer for only a year. out of the blue all the lights started flashing and it stopped working completely saying the printer failure. I contacted HP support, and after trying every reset, update, and troubleshooting it still won't work. Mind you it was only just used at home for my kids school work and things like that. It was not heavily used. They said it was a system malfunction and I need to buy a new printer. The 1 year warranty just expired. I do not recommend this printer at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what I needed and was looking for to print off school notes and other personal documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer it's small and compact easy to use and set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great copier. It was easy to set up. The printed pages look great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello I don't know how to hook it up so it is still in the box. I guess I will have to call and see if someone can help me. So I don't have a rating at this time. Jo-Ann Desjardin

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not efficient for large printings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not very efficient for a lot of printing. After printing approximately 80-100 pages, I run out of ink. Does not have a scanning option unfortunately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and functionality. I would recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy 6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my girls love it i even downloaded it to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy 6455e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for quality printer. USB connection works really good with my Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer - Nice looking too

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Epson printer just quit on us with NO warning. So.....Shopped for a new printer, but not an Epson. Checked out HP and liked the 6455 printer. Has all the functions we need. I like the little noise it makes and the cute colors as things happen on the printer. I am looking forward to HP's "instant ink" program. Sounds like it will be perfect for our new printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great. Great quality and easy to use. Multi function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great service works great thank you

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of the last ubits in stck. Price was great. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reliable product! I never thought or had any faith in this brand. But they have finally made something worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super tech person

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was super nice. She was knowledgeable and kept searching for a solution. I was beyond greatful for her assistance!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for my needs. Easy setup. Nice looking on my desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and you get free ink when you subscribe with hp ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I wanted. Affordable pricing was the bonus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a printer, it's fine. Set-up is unintuitive and requires either a direct USB link to the printer or to use an app on your phone and a QR code, but can eventually work with some fiddling. Once set up and working, the printer is okay. Nothing special, but fine. Lack of a screen to diagnose issues on the printer itself is definitely a pain though. "Instant Ink" is another story. With luck, everything works fine. In my case, HP never even sent me my "welcome package" of ink. Once I finally ran out of the initial supply, I went through their chatbot tree only to find out that they could not express ship me a replacement ink cartridge without an agent involved. That "express" shipment of ink took another 8 days to get to me. Surprise surprise, the color cartridge (the one I actually needed, mind) didn't work and spat out an error that it wasn't communicating with my printer. The official HP Instant Ink cartridge they sent me came broken! Just to make it function as a printer again (albeit one that doesn't currently print color), I have reinstalled my old empty color cartridge that seems to work just fine in terms of letting the printer print. Pros: a printer Cons: more expensive than other 'budget' printers No screen Terrible customer service HP "Instant" Ink is very slow and the ink they sent me after a MONTH didn't even work. Do not buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Heaven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP printers for as long as I can remember. This printer is perfect for home or small business.

    I would recommend this to a friend