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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4476 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,476 reviews
  • Rated 5 out of 5 stars

    Perfect printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Includes everything I need for work and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, and works great! Would definitely purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well for the price.blank blank blank

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blinking lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the blue and gold lights that blink all the time are unnecessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and efficient printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, efficient, only took a couple of hours to establish an internet connection. Customer service resolved it.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Printer junk false advice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the bestbuy associate that I wanted something that would last. Well it's dead after only a few months. Started with a paper jams and followed by not powering on. No paper is stuck the power is fine. This is printer went in the trash and I'll never TRUST a bestbuy associate again on printer recommendations.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer stopped working after you’d had it only a few months. I can certainly understand why contradictory paper jam errors followed by the printer refusing to power up would come as quite a shock for such a young device. I want to help you remedy this situation, so if you can still retrieve the printer, I hope you’ll use the resources below to reach that goal.

      I recommend that you contact us directly so we can help you assess what’s going on with the unit and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Setup
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep getting disconnected to the printer. It’s been easy to set up but I just always had issue getting it connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. You do have to be tech savvy. Set up is done on an app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer! It is easy to use and prints quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use has all the features I needed and the best part economical!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, it’s just a bit slow I’m also having trouble with printing large amounts at a time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Decent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Easy install. Hate Instant Ink. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    PRINTER ENVY !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer !!! No-hassle setup and good quality printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Envy Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. There are some functions that don't seem to work but I haven't had time to research them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Affordable and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Prints great quality. Price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer if you don't mind using it as a nightlight, and the continuous high pitched buzz it makes. There is a blue light on the output slot that stays on continuously. I would return it for a refund, but I am now outside of the 15 day window for returns.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good but light under front won't go out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good print quality and easy to use. Light under front won't go out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great quality for the price. Easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another solid HP printer. Have to love the new compact design of this unit, it is a pleasant contrast in comparison to previous designs while maintaining the document feeder and flat bed scanning options. Moreover, the printer supports 2 sides printing which was especially important to minimize the amount of paper used when printing large documents.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Replacing old printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer went belly-up and this was the only kind in this price range that Best Buy had in stock. It turned out to be a fairly good one.

    I would recommend this to a friend