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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,483 reviews
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture printing is beautiful and its eady to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear and efficient printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, efficient, only took a couple of hours to establish an internet connection. Customer service resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Heaven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP printers for as long as I can remember. This printer is perfect for home or small business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Decent Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Easy install. Hate Instant Ink. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    PRINTER ENVY !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer !!! No-hassle setup and good quality printing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer and the ink program. I strongly recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    good but light under front won't go out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good print quality and easy to use. Light under front won't go out.

    I would recommend this to a friend
  • Cons mentioned:
    Paper jam

    Rated 1 out of 5 stars

    Printer junk false advice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the bestbuy associate that I wanted something that would last. Well it's dead after only a few months. Started with a paper jams and followed by not powering on. No paper is stuck the power is fine. This is printer went in the trash and I'll never TRUST a bestbuy associate again on printer recommendations.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer stopped working after you’d had it only a few months. I can certainly understand why contradictory paper jam errors followed by the printer refusing to power up would come as quite a shock for such a young device. I want to help you remedy this situation, so if you can still retrieve the printer, I hope you’ll use the resources below to reach that goal.

      I recommend that you contact us directly so we can help you assess what’s going on with the unit and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Affordable and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Prints great quality. Price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great quality for the price. Easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another solid HP printer. Have to love the new compact design of this unit, it is a pleasant contrast in comparison to previous designs while maintaining the document feeder and flat bed scanning options. Moreover, the printer supports 2 sides printing which was especially important to minimize the amount of paper used when printing large documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great product great customer service I love best buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Replacing old printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer went belly-up and this was the only kind in this price range that Best Buy had in stock. It turned out to be a fairly good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mh

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost printer program and it was reinstalled quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Envy Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. There are some functions that don't seem to work but I haven't had time to research them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and functionality. I would recommend this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy w/ purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for occasional work/printing needs and to print photos. Easy to use, especially with the app. Photo quality solid. No complaints so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my HP printer, it was easy to set up and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I wanted. Affordable pricing was the bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I have had 2 HP Envy before this printer. Both have had trouble after two years. I bought a higher model this time and bought a 4 year service plan. Hopefully it will last longer. But for the price it is a good deal. As for this model it was easy to set up. I love the automatic feed for copies and scanning. Prints nice.

    I would recommend this to a friend