Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Do not buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a printer, it's fine. Set-up is unintuitive and requires either a direct USB link to the printer or to use an app on your phone and a QR code, but can eventually work with some fiddling. Once set up and working, the printer is okay. Nothing special, but fine. Lack of a screen to diagnose issues on the printer itself is definitely a pain though. "Instant Ink" is another story. With luck, everything works fine. In my case, HP never even sent me my "welcome package" of ink. Once I finally ran out of the initial supply, I went through their chatbot tree only to find out that they could not express ship me a replacement ink cartridge without an agent involved. That "express" shipment of ink took another 8 days to get to me. Surprise surprise, the color cartridge (the one I actually needed, mind) didn't work and spat out an error that it wasn't communicating with my printer. The official HP Instant Ink cartridge they sent me came broken! Just to make it function as a printer again (albeit one that doesn't currently print color), I have reinstalled my old empty color cartridge that seems to work just fine in terms of letting the printer print. Pros: a printer Cons: more expensive than other 'budget' printers No screen Terrible customer service HP "Instant" Ink is very slow and the ink they sent me after a MONTH didn't even work. Do not buy!
No, I would not recommend this to a friendClear and efficient printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, efficient, only took a couple of hours to establish an internet connection. Customer service resolved it.
I would recommend this to a friend- Cons mentioned:Paper jam
Printer junk false advice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I told the bestbuy associate that I wanted something that would last. Well it's dead after only a few months. Started with a paper jams and followed by not powering on. No paper is stuck the power is fine. This is printer went in the trash and I'll never TRUST a bestbuy associate again on printer recommendations.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer stopped working after you’d had it only a few months. I can certainly understand why contradictory paper jam errors followed by the printer refusing to power up would come as quite a shock for such a young device. I want to help you remedy this situation, so if you can still retrieve the printer, I hope you’ll use the resources below to reach that goal.
I recommend that you contact us directly so we can help you assess what’s going on with the unit and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Disappointed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer if you don't mind using it as a nightlight, and the continuous high pitched buzz it makes. There is a blue light on the output slot that stays on continuously. I would return it for a refund, but I am now outside of the 15 day window for returns.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Nice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, and works great! Would definitely purchase again
I would recommend this to a friend - Pros mentioned:SetupCons mentioned:Connectivity
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I keep getting disconnected to the printer. It’s been easy to set up but I just always had issue getting it connected
I would recommend this to a friend HP Envy 6455e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my selection as it meets my needs.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer! It is easy to use and prints quickly!
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use has all the features I needed and the best part economical!
I would recommend this to a friend Paper Jammer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may bring the printer back. I have had problems. It continues to jerk the paper hard. Then has a paper jamb. I have had about six. One was so tangled, I almost could not get out. It glows yellow sometimes, yet instructions do not explain.
No, I would not recommend this to a friendNew HP Envy Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. There are some functions that don't seem to work but I haven't had time to research them.
I would recommend this to a friend- Pros mentioned:Ease of use, Print quality
Decent Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for the price. Easy install. Hate Instant Ink. ;)
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
PRINTER ENVY !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer !!! No-hassle setup and good quality printing.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Affordable and great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to use. Prints great quality. Price was great.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
good but light under front won't go out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good print quality and easy to use. Light under front won't go out.
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great quality for the price. Easy to hook up
I would recommend this to a friend - Pros mentioned:Price
Replacing old printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My old printer went belly-up and this was the only kind in this price range that Best Buy had in stock. It turned out to be a fairly good one.
I would recommend this to a friend Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another solid HP printer. Have to love the new compact design of this unit, it is a pleasant contrast in comparison to previous designs while maintaining the document feeder and flat bed scanning options. Moreover, the printer supports 2 sides printing which was especially important to minimize the amount of paper used when printing large documents.
I would recommend this to a friendSo glad it works with our computer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a Great value and was easy to set up!
I would recommend this to a friendI like the printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can get ink when I run out. And has only 2 cartridges.
I would recommend this to a friend