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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 4,483 reviews
  • Rated 5 out of 5 stars

    Envy 6000 series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Love the 6month cartridge supply! Kind of confusing to set it up…but once set up it works amazing

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blinking lights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the blue and gold lights that blink all the time are unnecessary.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Includes everything I need for work and personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all-around average printer for the home. The only con is, there's no display to work with, but it works well but the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints crisp clear images! Easy set up with your phone using App

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Quality Printer for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little trouble getting the wifi set up, you have to be really close to print from your phone document downloads. Quality of print is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy 6400

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my girls love it i even downloaded it to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Easy to install. Easy to use. Great price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loses network connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this all-in-one simply because there weren't many options and I needed to get some stuff printed and I needed to scan some documents. It seems like every time I want to print something, I have to unplug the printer and let it restart. It keeps getting lost from my network. Printing from some of the android devices from my home seems to be impossible for some reason. You can see the printer but can't send the documents to it. Wish there had been better choices to of selected from.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Monty.

      I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. It’s clear why the frequent need to reset the device and the inability to print from mobile devices would quickly become exasperating. I want to help you get more reliable performance from the device, so I’ll direct you to some resources I hope will reach that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Beyond that, on the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      I also suggest following this FAQ and troubleshooting guide to mobile printing you’ll find on our support site. Choose whichever one applies to your operating system:
      - Android: support.hp.com/us-en/document/c04024231
      - iOS: support.hp.com/us-en/document/c02623193

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer works great with Android phone perfect prints every time really recommend this printer who ever buys it you won't regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. You do have to be tech savvy. Set up is done on an app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Printer for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very easy to install, light and small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great service works great thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    solid printer that wont disappoint

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from time to time i write snarky/sarcastic reviews. this one is serious. this is a good printer, easy to set up, repeat, easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even I can work this printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All new items take a while to learn, and this one did for me--probably because I am not very "tech savy."

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP ENVY Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions for using this product assume purchasers already possess a certain level of tech skills. This printer required downloads and updates so it was not easy to set up. There were no instructions in the box so I was unable to do any printing until those were completed and online instructions were not always clear. In addition, the USB cable for the initial link to my laptop was missing from the box. Fortunately, I had not yet given my other printer away and was able to use that cable. So far - post setup - it has been a good tool.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, quiet, and fast. Air print + Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience at the store when I ordered and picked the printer up . Order was ready earlier than the estimate..

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The print quality is great. It prints quickly and quietly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well for the price.blank blank blank

    I would recommend this to a friend