Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Envy 6000 series
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Love the 6month cartridge supply! Kind of confusing to set it up…but once set up it works amazing
I would recommend this to a friendReliable and inexpensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this inexpensive printer as a backup because it's reliable and inexpensive.
I would recommend this to a friend# 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one we bought for another user in the house.
I would recommend this to a friendGREAT PODUCT FOR THE PRICE!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT PRODUCT FOR THE PRICE, AND IT DOES WHAT I NEED IT TO DO.
I would recommend this to a friendA pain
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ink subscription is a pain. The app is a pain. Out of ink. Okay. Won't let me scan instead. The quality of printing is all over the place. Huge headache.
No, I would not recommend this to a friendEven I can work this printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All new items take a while to learn, and this one did for me--probably because I am not very "tech savy."
I would recommend this to a friend- Pros mentioned:Ease of use
Happy w/ purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for occasional work/printing needs and to print photos. Easy to use, especially with the app. Photo quality solid. No complaints so far!
I would recommend this to a friend Loses network connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this all-in-one simply because there weren't many options and I needed to get some stuff printed and I needed to scan some documents. It seems like every time I want to print something, I have to unplug the printer and let it restart. It keeps getting lost from my network. Printing from some of the android devices from my home seems to be impossible for some reason. You can see the printer but can't send the documents to it. Wish there had been better choices to of selected from.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Monty.
I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. It’s clear why the frequent need to reset the device and the inability to print from mobile devices would quickly become exasperating. I want to help you get more reliable performance from the device, so I’ll direct you to some resources I hope will reach that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Beyond that, on the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest following this FAQ and troubleshooting guide to mobile printing you’ll find on our support site. Choose whichever one applies to your operating system:
- Android: support.hp.com/us-en/document/c04024231
- iOS: support.hp.com/us-en/document/c02623193
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Nice printer for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I have had 2 HP Envy before this printer. Both have had trouble after two years. I bought a higher model this time and bought a 4 year service plan. Hopefully it will last longer. But for the price it is a good deal. As for this model it was easy to set up. I love the automatic feed for copies and scanning. Prints nice.
I would recommend this to a friend - Cons mentioned:Display
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all-around average printer for the home. The only con is, there's no display to work with, but it works well but the app on my phone.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great printer!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Easy to install. Easy to use. Great price.
I would recommend this to a friend Invest in something better
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I would have returned this and invested in a better printer. I constantly have issues with this printer. If I am lucky enough to connect to the printer and complete a print job, I have to unplug the printer and let it restart before a second print job. It doesn't always "find" the printer in which HP stated that I have to be within a few feet of the router to connect. Most times, my laptop will say that it is printing, but nothing happens. Again, I have to unplug the printer, let it restart, and then print. I spend TONS of money on ink, because HP caps how many pages you can print. This is so you will subscribe to their ink delivery. When I change the ink, you can literally feel that it isn't empty, but it won't let you print until you change it. Save your money and invest in something better.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer works great with Android phone perfect prints every time really recommend this printer who ever buys it you won't regret it
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Printer for work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and very easy to install, light and small
I would recommend this to a friend - Pros mentioned:Ease of use, Print quality
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints crisp clear images! Easy set up with your phone using App
I would recommend this to a friend - Pros mentioned:Ease of use
solid printer that wont disappoint
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.from time to time i write snarky/sarcastic reviews. this one is serious. this is a good printer, easy to set up, repeat, easy to set up!
I would recommend this to a friend Problem reconnect at times
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, but difficult to reconnect to Internet through phone or tablet or laptop.
No, I would not recommend this to a friend- Pros mentioned:Print quality
Quality Printer for price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a little trouble getting the wifi set up, you have to be really close to print from your phone document downloads. Quality of print is excellent.
I would recommend this to a friend HP ENVY Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions for using this product assume purchasers already possess a certain level of tech skills. This printer required downloads and updates so it was not easy to set up. There were no instructions in the box so I was unable to do any printing until those were completed and online instructions were not always clear. In addition, the USB cable for the initial link to my laptop was missing from the box. Fortunately, I had not yet given my other printer away and was able to use that cable. So far - post setup - it has been a good tool.
I would recommend this to a friendHP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great experience at the store when I ordered and picked the printer up . Order was ready earlier than the estimate..
I would recommend this to a friend