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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,483 reviews
  • Rated 5 out of 5 stars

    Home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a need for a durable hone printer and I found TGS perfect fit in the HP Envy 6400 All in one printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer for medium jobs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, 30 mins, able to print from different devices. Ink doesn't last long but switched to the XL cartridges and was able to print more.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Replaced 13 month old HP printer…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t expect to have to replace a 13 month old HP printer. But the one this replaced was only that old. Out of warranty and the testing options kept coming to call service or replace… New printer works. Only one in-stock at Best Buy at a reasonable price. Setup was no issue. However must be internet connected to work. Lousy HP requirements… Hope it lasts a lot more than 13 months…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad it works with our computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a Great value and was easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says, great deal for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly does what it says. Photos are beautiful. Bought for scanning capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the support of the Geek Squad, the printer was up and running using the direct print feature from HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. R

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It has the ability to scan multiple pages and the fax application is an added value

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that I must use an app to copy, scan or print. I’d prefer to scan and print at the machine. Not easy to learn how to use. No manual or online help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a very reliable printer at a good price. Quick scanner too

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP ENVY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the way it prints. And boy o boy it’s a real printer’s printer. And you can take that to the bank homeboi. Can ya dig it, I sholl can. That HP ENVY is a bad motha, shut yo mouth. I’m just talking bout HP ENVY. Well Alrightalrightalrigggghhhttt. Peace and love BB. P.S BB is Best Buy I just put BB cause it sound more fly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Invest in something better

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have returned this and invested in a better printer. I constantly have issues with this printer. If I am lucky enough to connect to the printer and complete a print job, I have to unplug the printer and let it restart before a second print job. It doesn't always "find" the printer in which HP stated that I have to be within a few feet of the router to connect. Most times, my laptop will say that it is printing, but nothing happens. Again, I have to unplug the printer, let it restart, and then print. I spend TONS of money on ink, because HP caps how many pages you can print. This is so you will subscribe to their ink delivery. When I change the ink, you can literally feel that it isn't empty, but it won't let you print until you change it. Save your money and invest in something better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. It was easy to set up and is very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice little printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and set up. Print quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so simple to set up and prints wonderful

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pay no attention to what I am doing...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like the having to remove printer paper to insert HP photo paper to make photo prints. Not aware of this when I bought. One reason I returned to BBY.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    A good home office or personal all-in-one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality output and easy to set-up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Envy Pro 6455

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Great quality. Works well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer aok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took two visits with Geek squad but finally working. The power button in the back is hard to reach, much better if in front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer looks great and functions well. It runs very quiet and prints very good looking copies. The only downside is that installing the software was a bit tricky. You have to install an app on your phone and do some other stuff to get the printer going. Once everything was installed the printer worked great and doesn't miss a beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here I love everything about this printer main reason I can print remotely from my phone.

    I would recommend this to a friend