Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good advice from knowledgeable store employee. Very sarisfied
I would recommend this to a friendmr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always use Best Buy for all my electronic devices. Fair price and good service
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift and it was well received. No problems
I would recommend this to a friendHp printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use i just want to learn how to send copies to the printer from my phone
I would recommend this to a friend- Pros mentioned:Ease of use
Great printer for college student
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this printer for my daughter to use at college. Due to the COVID situation, going to the library or student hall to collect printed documents (some of her classes require hard copies of assignment) is not easy. So far this has done the job for her and was simple to set up.
I would recommend this to a friend Good printer, lousy instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer once I fought through the lack of real instructions for installation.
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the value! The RGB status lights are a wonderful touch!
I would recommend this to a friendFast printing, all in one.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy enough and I was printing wirelessly in no time. Prints fairly fast. Very basic functions but good to have. Cartridges aren't overly expensive as the $40-$50 printers out there. I did notice a fast start up after the printer was reconnected after several days.
I would recommend this to a friendGreat simple printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best basic printer I’ve ever purchased. Easy to set up, has no problems connecting to WiFi or other devices, reasonably priced, and best part is the convenience of printer automatically sends signal to have ink ordered and delivered to house when its running low
I would recommend this to a friend- Cons mentioned:Connectivity
Constantly goes OFFLINE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I expected from this printer. It constantly goes offline. I have it paired with my Dell Inspiron 15 5000 but I can't print because it keeps going offline. I have to unplug this printer every time I need to print just to bring it back online. It a huge inconvenience and I hate I wasted my money. Not satisfied at all.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has failed to maintain a reliable connection and has gone offline so often. I can wholly understand why you’re so frustrated, considering that you need to unplug and reset the printer every time you need to use it. I want to help you remedy this situation, so I’ll point you toward some resources I hope will accomplish that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and determine the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Setup
Pretty cool, it tells you when you need more ink .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, it will order ink for you, you can print from any where. Remotely , from your phone. nice.
I would recommend this to a friend Don't love it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't love it. It jams up easily. It also runs some kind of noisy self check of some kind at night. I some times unplug it.
No, I would not recommend this to a friendPastor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice. Easy to connect and use. Remote printing succesful!
I would recommend this to a friend- Pros mentioned:Print quality
Hp Printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printing things out were good. getting everything set up was a hassle. bought photo paper and the ink was all smeary and we had to buy a cord that all we need was to plug into the back and it wasn't even plugged into anything on the other end. Made no since at all . Was very disappointed because I know hp can be a good brand.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Chel.
I’m sorry to hear that your printer was so difficult and confusing to set up, and that you experienced poor print quality with photo paper. I can readily understand why you’d be disappointed after such a problematic start to owning the device. I want to help you get the printer installed and working to your satisfaction, so I’ll provide a resource aimed at making that happen.
I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
New printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new printer and this printer is my new baby.
I would recommend this to a friendOK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and takes up very little room but goes through ink very fast.
I would recommend this to a friendExcellent Home Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless HP Printer was easy to connect to my IPad Pro. Ink Cartridges go in easy, and use is simple. The only problem with this printer is that it has a LED Light in the tray that doesn’t turn off. It’s kind of bright for a bedroom.
I would recommend this to a friendMy awesome printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love !! Gave installed it and he was professional and very kind
I would recommend this to a friend- Cons mentioned:Connectivity
HP 6455 printer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP Envy need more work as to it doesn't remain online and freezes a lot.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has gone offline so often and is prone to freezing up when operating. I can certainly understand why that combination would quickly become exasperating. I want to help you resolve the situation, so I’ll provide some resources I hope will help reach that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything he needs to do/print for online graduate school.
I would recommend this to a friend