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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 4,483 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice compact . Ink cartridges a little difficult to insert

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Nice Workable Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. Unfortunately I am not a fan of requiring of the app (HP Smart) to set it up. I prefer the ability to do the setup at the printer. Also for some reason the app would not download to the main computer that was going to use the printer. This resulted in having to download on a smart phone and the bypassing the wireless connection with a cable in order to perform scans. The error when trying download the app said there was no internet connection. So that was less than useless as to get to the app store required an internet connection. Spent too much time to get it to download and finally gave up on that computer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Would purchase again And would recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer so far. Works great, quick printing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not too good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer lasted for a short time maybe a year.... then the wi-fi just stopped working. Best Buy does not work on these either so that makes matters even worse. WIll not be buying another

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wished the printing speed was faster................ .........

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason why I am not giving this printer 5 stars is no display

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hp printer was easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start using in little time it took to set it up

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was Defective

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of trouble with this wireless printer connect to my computer. TJ with Best Buy Geek Squad found it was defective and recommended a upgrade to a different printer. Took this one back to Best Buy for a full refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    HP printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great once you get the hang of it. I think they need more button options. It was difficult to figure it out when I first bought it. Everything is done through online or the app to scan and things like that. Must be good with technology.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer far exceeded my expectations. The set up was easy. I’ve had problems with wireless connectivity on other printers but have not had a problem with this one. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for an inexpensive printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right. Nice printer. Installation a little tricky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy most of the time with my HP ENVY PRO 6455

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer because it is an HP product and I love HP products, I have enjoyed this printer except when it does not consistently print automatically when it should or when it has frequent paper jams. This printer does not easily show what is wrong with it at the time and how to correct it without having to look it up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    amazing printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well prints great everything works amazing gd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Meets our Needs!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP-ENVY Pro printer works well for our needs. It was simple to set up (and I’m not tech savvy) and easily connects to all of our devices. Good print quality and doesn’t take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Efficient Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer seems to be doing what it’s supposed to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fine wifi is weak on it print speed is ok..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job for a reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,set up was so so ,had the Geek Squad help me out,now works perfectly. Love the option of having the ink delivered to me ,it senses when the copier is low on ink! Copies come out great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow and steady is what this printer is, but for the price and amount of printing I do, it works great. Only problem, you can't shut it off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PRINTER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOY DID NOT TELL ME IT WOULD NOT FAX DIDN'T FIND OUT TILL i WENT TO SET IT UP

    I would recommend this to a friend