Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
HP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The constant light is annoying. My home office is in the loft and bedroom doors must be closed to prevent glow at night. I previously had an Officejet and this printer is much slower. There is a lag in the response time from my computer as well as slow print time in comparison.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that you’ve had a difficult time with your printer. It’s no surprise that you’re disappointed and somewhat disillusioned, considering you’ve experienced slow print speed and a light on the device that you find inconvenient. I want to help you remedy what problems you can here, so I’ll provide some resources aimed at reaching that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Price
Great Printer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After taking to figure out the mechanicals. This product is fast and very useful and fulfilling for everyday workload. Great product and great price. I love the quality of work it produces.
I would recommend this to a friend Really wanted to like this printer - but no
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked intermittently for us - any print job with multiple pages would jam (and forget printing double sided). We ended up returning to Best Buy (and giving stars simply on the basis of good customer service!).
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great copier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value easy to use would recommend to friends
I would recommend this to a friend Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It may be a good printer but i have never had such a problem getting it set up n the Hp people wer no help, talked to 7 different tech n still not set up - bout 1 month ago today n still not set up
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Wireless printing easily
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a wireless printer I could use with my tablet. The app jnstructions waled me thru the setup very well. I am now able to print from my tablet easily.
I would recommend this to a friend Buy something else.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I have owned. It constantly needs to be reinstalled and the print quality is poor.
No, I would not recommend this to a friend- Pros mentioned:Setup
I'm an HP printer fan, and this doesn't disappoint
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect all in one printer for me. The setup was very easy, and the wireless feature is great. Connection to the Dell computer took only a few minutes, and I was in business!
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to Install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to Install. Printer does not have clearly visible button on front screen. So you have to make out which one to press for color and b/w copy. Otherwise, it was good experience.
I would recommend this to a friend - Pros mentioned:Print quality
Just right for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Just the right size for home use and great quality. Just needed something for the household not a lot of volume so this was perfect. Does it all and great low cost
I would recommend this to a friend - Pros mentioned:Print quality
New Printer-yes!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer makes very professional copies and prints for home and work projects. The printer works best with a continuous connection to the internet.
I would recommend this to a friend - Pros mentioned:Print quality
Great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a well made and user friendly printer. I have been impressed with the quality of the print and of the photos I have printed. The printer is a great vslue for the money.
I would recommend this to a friend - Pros mentioned:Ease of use
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! You won’t be disappointed! Easy to use convenient and you can do everything from you device! Please get the ink plan you’ll never run out of ink a problem I have always had.
I would recommend this to a friend - Pros mentioned:Print quality
WIFI connection went out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The WIFI connection went out after 40 days. HP couldn't fix it and neither could my internet carrier. I returned the item. Printer worked well. Scanning worked well before it lost WIFI connection.
No, I would not recommend this to a friend - Cons mentioned:Display
Easy set up and wireless printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have liked to have a better display, but the app really helps when using this printer. Very streamlined and sleek. Double sided printing is a breeze. Great for family use.
I would recommend this to a friend Hp Envy 6450 Q10 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult set up. Loses it's "brain" on a regular basis.
No, I would not recommend this to a friendNot user friendly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First its unbelievable that there are no instructions. Got it to the point of being connected to my wi fi and could not figure out how to do a simple scan. Returned and got an Ebson scanner- love it!
No, I would not recommend this to a friend- Pros mentioned:Print quality
Working great after 1 year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have usually had problems with inkjet printers within a year after purchasing them, however this one is working great after 1 year with no problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Good Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, I had no problems setting up the printer right out of the box. This replaces an officejet 3830 that would ONLY print color pages after CONSTANTLY reinstalling the printer.
I would recommend this to a friend - Pros mentioned:Ease of use
HP Envy Pro 6455
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ez install (I'm no techy). The HP ENVY Pro 6455 has been a welcome addition, replacing another HP printer that had reached the end of the road and fulfilled it's usefulness.
I would recommend this to a friend