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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,483 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for at home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice printer. The only negative that I can think of is that it seems to take a while to warm up. Now maybe I’m not as patient as I should be, but the print is really nice and precise. Has all the functions that I could possibly use or need.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well but you need to be app savvy to solve any problem or print anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP printer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great personal printer. I already owned one of these printers and purchased a second one for a second office. The print great and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good on its own, but not with HP Smart app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far scanning and printing have been a breeze. The only issue I've been having with this printer and the HP Smart app is mobile faxing. Mobile faxing was 80% of the reason I purchased this. I have tried troubleshooting and contacting customer service, but haven't had any luck. Hard to say if it's an issue with the app or printer. The printer is otherwise incredibly user-friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP my go to printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is my go to printer for home use. We have only used HP printers for many years because of the ease of use, excellent quality, and customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Satisfied Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this printer. The setup went very smoothly and I was easily able to link it wirelessly to my modem, my computer and my cell phone. The print quality is excellent, the features are very nice and it's ease to use. I am a very satisfied user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The best printer!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! It’s so easy to set up, and easy to use! It’s very fast at printing whatever you need. I also signed up for the paper & ink subscription & it makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The HP printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hp printer is easy to set and the 2 sides printing and scanning are great options. Like the compact look of the printer too. Get it if you need one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer. It’s easy to setup and I can do everything from my phone/laptop/iPad. the ink definitely last compared to our other printer which is brother and it eats through the ink, unlike this one. Printing quality is great too. Definitely worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use. Is kute. I like is white. It has a good size is not too big or too small.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connecting to a PC was extremely difficult.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer 3 weeks ago. So far, it is working fine. Printing from a smart phone is performed once you figure everything out. Definitely download the online printer user guide that contains a lot more information about connecting to and using the printer. The instructions that came with the printer were minimal and not adequate. I was not able to download the Smart HP program on my PC and you cant use the printer from the PC unless you have it. After 4 hours of trying everything over and over, I finally called HP. After a wait, I finally got an HP Tech who tried and eventually had to take control of my PC and dowload another program. It took him an hour. There are no real buttons on the printer so a smart phone or PC is needed initiate a scan or control the printer - a real pain. Also, because the paper is in an enclosed tray, you cant tell if the paper supply is low. They should have a slot in the side so you can see how much is left. They dont supply the special USB cable to connect directly to your PC. They have already sent me an ink cartridge to use when the starter ink runs out. I dont know how this ink program will work out in the long run.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, troubleshooting errors is not super intuitive, but doesn't happen often.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great reasonable priced printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best printer I have ever owned. It prints with great quality. It was easy to install. I like the free ink offer. The price of ink is reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little odd to get set up but once it’s set up this printer is actually really great for the price. HP ink subscription makes it even better. No need to worry about costly trips to the office store for ink and paper anymore. Makes it less to worry about which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Perfect printer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing printer and such a great price! Easy to use and easy to install! It’s great for our home! I should have purchased it sooner!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Pretty good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is an upgrade from my Hp 4650. It's much faster and quiter. The printing is clear and crisp. The only thing I don't like is the blue light that stays on. Yes the blue is pretty but the printer is in my office/bedroom. All in all it's a nice printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great option for occasional home use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Simple to install and operate.. good quality for home use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    I love this printer!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my printer for about 9 months now and I love it!!! very easy setup and I love using my app to print and scan documents. It also connects to my MacBook with no problem. The quality of printing is amazing as well. Thanks HP!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    2nd Printer Working Well......So Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, my 2nd printer is working......had to return my last one because it worked for about a month, took it on a trip to Oregon, and it never worked again.......and I bought this smaller printer for travel.......so far I haven't taken this away from my house, but wanted to test it prior to traveling again so I could return it if it stopped working.......kinda scared to take it away from home again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched for a printer/copier/scanner/fax machine and compare features and prices for a few weeks before deciding on this one. I originally did not want an HP but could not get psst the featured on this one and the great price. The main featured i wanted was two sided printing without having to refeed. This offered that and work flawlessly. The app works well with any phone. I print things from my ipad while sitting on the other side of the house. It is super simple and easy to use. Definitely worth the purchase

    I would recommend this to a friend