Customer Ratings & Reviews

Great printer for the money, ever since I purchased it, I enrolled on the HP program and boy , I never have bought any more ink .

The copies are clean and clear. The printer is quick, but not very quiet. The biggest problem is the printer will NOT stay connected to wifi. If a computer or the printer is turned off, then it takes major reconfiguring to reconnect the printer, usually disconnecting the power cord from the printer, waiting 15 seconds and reconnecting. I have contacted customer support 3 times. This is as good as it gets. Spend more money and get a better printer.

Very content with my recent purchase. Set-up took about 15 minutes with the easy to use HP app. 5/5 recommend. Ink included, however printing paper is not =P

I purchased this printer to be able to print wirelessly with any device or from any device in our home. I have had the “offline” issue continuously. I have had to call HP several times for assistance. I am not sure if this is an ISP issue or a printer issue. It has become extremely frustrating. I had to call HP 3 times last week and they had to find IP addresses and help me troubleshoot the issue. Everyday when I attempt to print wirelessly I have to power off the printer. When I do this sometimes it works and sometimes it doesn’t. I am tempted to return this particular printer. Anyone have any suggestions on a wireless printer that doesn’t give you so many issues when trying to print wirelessly?

Work really good easy to used and 100% functional I like and my wife loved I recommended to everyone looking for a good printer can get one like this one

It is exactly as expected. Printing is extremely clear and fast. Copying function is easy to use. Thanks for a great product and fast and easy purchase.

I love this printer is the best. It is small and not big plus the it has endless options to scan , print , and fax ! Great for your office or home.

Again it is so un-user friendly it ridiculous! Im ashamed for hp

Very happy with this printer; easy to use, easy to install ink, and the colors and quality are great. Pick up at Best Buy was fast and the staff were courteous.

Purchased went home spend 21/2 hours with HP couldn’t get it to print or scan,returned it next day repurchased same model and Spend 11/2on phone with HP and they couldn’t get it to work. HP rep. Said Best Buy must have gotten a bad batch of printers. Spoke with a supervisor at HP and got nowhere with resolution. Spoke with tech support at Best Buy and they were no help either.

IT WORKS!!! however, I am disappointed that I purchased this online based on its looks and how it would fit with my home decor. Firstly, there are NO BUTTONS!! There are lights all over it that light up to alert you to something. But the way to find out is through the APP. If I am standing in front of this machine, I do not want to locate my phone or go to my computer to figure out what a particular light is alerting me. Whoever designed this made it more complicated than it has to be. I dislike the fact that almost EVERYTHING in the world is becoming APP BASED. I dont want to operate things from an APP, I want to click on print or be alerted from the machine when it needs paper. not refer to the app

I replaced an 11-year-old printer with this HP. Very pleased with its overall performance.

Works best if you have a strong network signal. Prints well though once it starts working.

it has turned into a horror of a machine. I purchased it as an upgrade to the HP similar model that did not have a document feeder therefore only will do one page at a time. The document feeder model holds up to 36 pages at a time. This serves the need quite well. It was OK till I received the ink program replacement printer cartridges. Even though it showed as registered etc it failed after the cartridge change. Fror 3 days on phone with 9 calls correction was non existent. Now it is not set, it does nothing. Save money and look for something else. Approach the Best Buy personnel and the Geek quad direct. They are great helpers.

Easy to use fun to scan edit and print family photos and stickers with the kiddos. Great for business use secured and private when using the HP app!

Nice easy to use printer, scanner and copier. Just use the HP app and connect to your wireless internet and you are ready to go.

This is a great printer. Very slim so it doesn’t take up a lot of space. I was also able to get the unending ink. I’m very happy with my purchase.

I’m was hesitant on this purchase but I’m glad to say it’s the best printer I’ve owned. Very convenient on the wireless printing. Set up is easy.

We really like this printer. My only qualms are with the HP Smart app in reference to scanning and design of the buttons on the printer. You have to use the app to scan a document via the printer - so, if the app isn’t functioning, you’re unable to use the scanner.

So easy to set up!! I was done in less than 15 minutes. And that’s saying a lot for someone with super weak skills in any dealings with technology!!