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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,483 reviews
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    HP INK is the hook !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the set up.... connected 1st time! had 2 HP s before i keep getting them because of the HP INK program....by far the BEST deal out there

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printwell

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works as well as any I’ve ever had or used. It was especially easy to connect to all devices and the Wi-Fi.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't even think about buying it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this product negative stars, I would. It is the biggest piece of techno garbage I've ever purchased, by a long shot. Set up was a nightmare, and is is spectacularly unreliable. We've had it about a year, and it spontaneously stops working at least once a week. HP "help" is useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible Printer. Broke less than a year after purchase. Prints lines down the center of the paper. Cheap. I have to look up YouTube videos to fix it. I have to order a part from Amazon to fix a broken piece. Not worth it. I have spent more time fixing it than I have been able to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the BEST all in one printer I have ever bought, if anyone is looking to purchase a all in one printer this is definitely is the one

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HomeOffice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By purchasing this product it saved me from having to go to family and friends to connect to their printers to print the paperwork I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Multi Function Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! High quality printer that was easy to set up. Wish the starter ink cartridges would print more pages but not a deal breaker!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little printer. My wifi is not that good so I got the cable to hook it to my Pixelbook and it works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty printer. Terrible return/exchange policy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed! I never got to use this item before the limited 14 day return/exchange policy. Printer never successfully printed due to paper jamming constantly on side. Guessing the rollers are faulty considering one side pulls through and the other doesn’t. Tried to take back to Best Buy but they couldn’t do anything because of a ridiculously short exchange/return policy. Sent me on my way to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design but very nice printer. Had difficulty getting it to link to my laptop, but it works fine using the HP Smart app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very quiet printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an 11-year-old printer with this HP. Very pleased with its overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good quality product. Wireless and easy to manage. With the app you maneuver the printer even from far, easy for kids to use for school work.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best if you have a strong network signal. Prints well though once it starts working.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get this one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was super simple and easy. Scans in documents a little slow but easy to use. Wish it held more paper but no big deal for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to get used to it you had to download an app that you have to go through to use it but after that everything seemed pretty easy

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when working. Its wireless feature keeps getting kicked off by something. Even the techs can't figure out why it keeps kicking off. Not a fan of the soft 'light up Control panel'. Too complicated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to set up and works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no tech person but this was a really easy out of the box set up. I was nervous after reading some reviews but it was a breeze. Nice printer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality, serviceable printer for everyday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When there is a "wall" of solid color, they don't print out well and can be streaky, and also pictures aren't crystal clear, but then I didn't expect they would be. The end product for everyday functions is just fine and it's a nice looking piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Wireless All in One Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it's compact fits perfectly. Love that I got some ink with it. Works Great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as it should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The power cord is very short which limits where it it is put and the initial printer cartridges included don't last long at all. Guess it shouldn't be a surprise. No issues. Works great otherwise.

    I would recommend this to a friend