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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,475 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to set up and works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am no tech person but this was a really easy out of the box set up. I was nervous after reading some reviews but it was a breeze. Nice printer!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality, serviceable printer for everyday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When there is a "wall" of solid color, they don't print out well and can be streaky, and also pictures aren't crystal clear, but then I didn't expect they would be. The end product for everyday functions is just fine and it's a nice looking piece of equipment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousey printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP Envy printer to print pictures and I am ready to toss it out. I have followed all directions and even call the Geek Squad and did what they said with NO luck. What am I suppose to do. Can I return it and buy something that works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Printer is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new printer is working out fairly well. The salesman did not explain something about this printer and how it works that maybe might have changed my mind about purchasing it. But the inventory on new printers was soooo low, I had a very limited choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice printer, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer and easy to use. Has all the functions normally needed in a home office style printer. Just wish it had a display screen.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good copy pictures, being I wanted it for wireless usage, they do not have good instructions to install laptops no cell phones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great when I go it home. It was challenging to get it to connect when I took with me on a trip. It took me two days to figure out how.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing I do not like is that HP requires to use their up to connect to the laptop. Otherwise I love the printer and its functionality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink gets used up quickly. Only have had it for one month and have printed maybe 100 sheets. Some were pictures so maybe that's why. Pictures did look great though. I like this printer. I have never owned one so can't compare. Good buy for a good price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT VERY SATISFIED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not very pleased with this product. it was very hard to setup and had to inlist the aid of a tech from the local print shop to help set it up.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hp envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints scan pages constantly & shows no ink even with a new cartridge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Send it back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst - wont connect to either the apple software or HP's Smart (anything but) app. And why do you need to sign into Smart App just to print/scan something.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Could use better directions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer and it was easy to install. I just wish that there were more instructions on how to use the printer, i.e. how to copy double sided [in previous models, one just pressed a button on the unit]. I didn't find the HP website helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    MY HP Envy Pro 6455

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was reasonably priced and had the features we wanted. Works very well for our casual printing and copying needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems - easy to use and to operate. Printing quality is good and would refer to a family member or friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIFIC PIECE OF CRAP PRINTER

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time buying this piece of garbage. HP is now forcing the online management of their printers making setup an absolute nightmare. I'm an IT professional and I just wasted an hour getting this setup. Absolutely no way to setup without an HP account for which they get to monitor and track your usage (unless you know where the off toggles are hidden). I used to be an HP die-hard fan. Never again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy this Printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a piece of junk. Too hard to get it connected to wi fi and too hard to get it set up for wi fi to print. Just spent 2 hours trying to get this piece of junk set up & finally go my two pages I needed to print. I am actually ready to throw this printer out the door!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HP printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it's works great. It's print with ease through my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and basic. Easy to use, Good value....AND the geek squad will even set things up for you. What more can you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Envy Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for an entire year and it's been amazing. Easy to use and very convenient as it works with an app

    I would recommend this to a friend