Customer Ratings & Reviews

Had to reboot the printer multiple times each week as family members complained they could not print. Perhaps we just got a lemon, but returned it and got a different printer. Hopefully the new one is more reliable.

The new printer is working out fairly well. The salesman did not explain something about this printer and how it works that maybe might have changed my mind about purchasing it. But the inventory on new printers was soooo low, I had a very limited choice.

Printouts not dark. Cant print scan codes for packages. Ink dries up fast when not in use. Havent printed no more than 50 pages and ink is out. Not user friendly. There is not way to make print bold/darker.

Worked great when I go it home. It was challenging to get it to connect when I took with me on a trip. It took me two days to figure out how.

Nice printer and easy to use. Has all the functions normally needed in a home office style printer. Just wish it had a display screen.

the only thing I do not like is that HP requires to use their up to connect to the laptop. Otherwise I love the printer and its functionality

Had it for a good while now. Very convenient printer. Love being able to print from my cell phone.

Ink gets used up quickly. Only have had it for one month and have printed maybe 100 sheets. Some were pictures so maybe that's why. Pictures did look great though. I like this printer. I have never owned one so can't compare. Good buy for a good price.

I cant believe how easy this was to set up and start printing pages from my cell phone

printer worked by itself but no connection to computer

Purchased went home spend 21/2 hours with HP couldn’t get it to print or scan,returned it next day repurchased same model and Spend 11/2on phone with HP and they couldn’t get it to work. HP rep. Said Best Buy must have gotten a bad batch of printers. Spoke with a supervisor at HP and got nowhere with resolution. Spoke with tech support at Best Buy and they were no help either.

It’s very hard to work it . Sometimes gets a signal and works others more dont work

I like the printer and it was easy to install. I just wish that there were more instructions on how to use the printer, i.e. how to copy double sided [in previous models, one just pressed a button on the unit]. I didn't find the HP website helpful.

Again it is so un-user friendly it ridiculous! Im ashamed for hp

Worst - wont connect to either the apple software or HP's Smart (anything but) app. And why do you need to sign into Smart App just to print/scan something.

Good copy pictures, being I wanted it for wireless usage, they do not have good instructions to install laptops no cell phones.

This printer was reasonably priced and had the features we wanted. Works very well for our casual printing and copying needs.

Do not waste your time buying this piece of garbage. HP is now forcing the online management of their printers making setup an absolute nightmare. I'm an IT professional and I just wasted an hour getting this setup. Absolutely no way to setup without an HP account for which they get to monitor and track your usage (unless you know where the off toggles are hidden). I used to be an HP die-hard fan. Never again.

no problems - easy to use and to operate. Printing quality is good and would refer to a family member or friend.

Good printer for the price. I bought the HP Envy 6455 printer for my second device. It's nice fit for the area where my other pc sits