Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Not Enough Information in Manual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are no instructions on how to install ink cartridges, no instructions on how to put in the paper, no instruction of how to find serial #, no information on help desk phone #. Connecting printer online was not successful, the instructions on internet are highly convoluted. When I, eventually, found and contacted the help desk 1-800 number, the guy from the Philippines had sent me a link so he can get into my computer and install the printer. Researching the stuff on the internet on how to deal with this product will take time, though. I might have to return it, it took too much of my time, effort, and energy.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a difficult time with your printer so far. I can readily understand why having inadequate instructional materials and needing to search for things online would quickly become exasperating. I want you to have a better experience from here forward and get all you need from the device, so I’ll direct you to some resources I hope will accomplish that.
To learn more about your printer and all its features, or for help solving problems, you can access the full user manual, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup, cartridge installation, print quality and connectivity. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Price
HP Envy 6455
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for the price. I bought the HP Envy 6455 printer for my second device. It's nice fit for the area where my other pc sits
I would recommend this to a friend Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer does a great job for our use. No problems as so far. A little glitch setting it up to the internet but easily remedied.
I would recommend this to a friend- Pros mentioned:Ease of use
Easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great recommendation from the Best Buy associate. Easy to use. I was able to set up my work computer and download the app on my phone.
I would recommend this to a friend - Pros mentioned:Print quality
Love HP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a HP - ENVY Pro 6455 Wireless All-In-One Instant Ink-Ready Inkjet Printer in February. Very happy with my decision.
I would recommend this to a friend - Cons mentioned:Paper jam
Printer doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not printing it keeps saying that the printer is jammed but I checked it and there is no paper jam.
No, I would not recommend this to a friend - Pros mentioned:Print quality
Great and sleek little printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little printer for my office and looks great with my all white walls. It blends in very nicely and prints well so far!
I would recommend this to a friend Printer OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this printer as the one we wanted was not in stock and needed one immediately. It is ok, the setup was a bit tricky following the minimal instructions, thankfully I had some knowledge on configurations to complete it without needing to contact HP. Paper jammed first time using it, was a difficult to remove. No off button on front of printer, will not go into sleep mode, had to hold in button on back of printer to turn it off. Liked the older HP models much better. Not impressed with the new ink reorder offer, research carefully before signing up for it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
A good pproduct
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time that I purchased a HP product. It is a good printer. It does exactly what I need. It is easy to use.
I would recommend this to a friend - Pros mentioned:Print quality
Personal use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really fast and was easy to connect. I work recommend this printer.
I would recommend this to a friend the free instant ink not available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.there is an instant ink offer that states several ink rates withe the lowest as free but when you go tot he web site, the free one is not available to select. I don't print that much. The next one up is for 50 pages a month - disappointed
I would recommend this to a friendThis is the second review I have completed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaint at all with the fine people at Best Buy when I made this purchase. It was the last and only model in the store at the time, otherwise, I probably would have chosen a different product. One of my complaints on this machine is that it has no power source option for turning off. (I have to unplug it!)...Another complaint is that the one paper jam event did not have a user friendly method for removing the jam. The third complaint is with the design of the continuous long light that remain on all of the time. The only advantage I have found is the smooth flip of the page when printing on both sides. I would NOT recommend this product to anyone!
No, I would not recommend this to a friendA basic printer has one function- and it almost re
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A basic printer has one function- and it almost refuses to accomplish this. The paywall features hp has put into these machines has rendered it almost useless. Only buy this if a 20 minute troubleshooting session to print a single page sounds like productivity to you. Ended up buying the canon I didn't want to spend extra money on.
No, I would not recommend this to a friend- Pros mentioned:Print quality
HP Envy Pro 6455
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wireless hp printer is great! Prints from your phone, computer or manually and does it flawlessly! Highly recommend
I would recommend this to a friend - Pros mentioned:Print quality
Very nice printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice printer. Had a Canon prior to this HP. Had a lot of issues with the Canon. So decided to go with HP. So far so good.
I would recommend this to a friend - Pros mentioned:Print quality
Great printing pictures.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the printer, is fast and easy to use. The scanner is amazing and with the option to use from my phone is much more easy.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice All In One Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This all in one printer set up is very easy and straightforward, after downloading the app all you need to do is follow instruction.
I would recommend this to a friend - Cons mentioned:Connectivity
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best photo printing unless you use special paper. Then it’s just OK. Also it won’t stay connected to my network. Continually having connectivity issues. Would not recommend
No, I would not recommend this to a friend - Pros mentioned:Print quality
Awesome Printer!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for what I need at home printing! I can print from my Microsoft Surface Pro or my iPhone! Super convenient!
I would recommend this to a friend - Pros mentioned:Price
Great printer used for my son in college !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon reviewing all bells n whistles this one rated top for all of my college student needs. The best price of all printers as well!
I would recommend this to a friend