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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 4,483 reviews
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Don't like app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints well but must use app to solve problems. The app is not really convenient to use and it is difficult to remove a paper jam from this printer.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good printer but terrible support software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is fine but the HP software to set-up printer and print and scan is terrible. Have had to call tech support for three different issues within the first month.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to use. Ran out of ink early, but mostly because we use it more than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy printer, even included free ink as well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thus far. Have tested with multiple colored documents as well as photos and no complaints whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm never disappointed with HP products. It works great and looks great! It was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Hp Envy Pro 6400

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect for my needs. Pictures are very clear. Great buy, especially with the instant ink service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup and sync to WiFi, cell phone, and computer. Like ability to print remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Envoy Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Printer review - excellent quality. Cool features.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not connect to hot spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot connect this printer to my hot spot. I attempted to return it with the ink when I had a day off work. I had no idea I only had 14 days to return because normal return everywhere else is 30 days. Very disappointing I couldn’t return be cause I am unable to connect this printer. There is not anything wrong with the printer, I just am unable to connect to the internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst printer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have ever owned. No scan button on the printer - need to go into the app to scan something. It disconnected when our internet went down and its's impossible to figure out how to reconnect it to the internet. I don't care that it's not that old. I'm getting rid of it and getting an Epson. I will eat the money to dump this headache.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not having a screen has proved be VERY annoying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works fine and I love the efax and scanner options. I also love how I can fax or scan multiple pages at once. However, not having a screen is VERY annoying. Having to use the computer or phone for all the tasks is extremely frustrating. I’m 26 and use my phone/computer for everything but this is unnecessarily troublesome. Especially when I have to reconnect to my wifi (which is all the time) I wish I went with another printer. It looks very nice though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer. It is stylish and easy to use. The auto ink refill option is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Customer service was great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment for your home. My printer works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice scanner that is very easy to set up and use. The scanner looks very nice in any room.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good quality printer at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the printer is working great. Colors are vivid. Easy to print from laptop, iPad and iPhone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beyond frustrated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer not realizing that when it said wireless it meant wireless only. There was no cord to attach to the computer. So the wireless worked fine until I changed my wireless password and being mostly clueless regarding tech I couldn't get it to connect. So I bought a printer cable because there is a USB port on back of printer but can't get it to work and now the return window is passed.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry your printer lost its wireless connection after you changed your network password. I can certainly understand why this plus attempting to hook it up via USB cable without success would be an exasperating combination. I want to help you out of this dilemma. I hope the resources I’ve listed below reach that end.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to the main user manual, how-to documents and software updates here:
      - support.hp.com/us-en/product/model/2100187516

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought ours for school related reasons and found it to be easy to setup and use I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Can't ask for more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works for our Pc's , iPhones and our iPad. Can't wait to try to scan something.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry I bought it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints. That's the best I can say. I wish I had waiting a month or more for a better quality printer to be in stock. The problem is connecting it to on-line access. I spent several hours over 2 days with HP techs who tried to solve the problem and couldn't. Even my personal contracted support person couldn't do it - remotely and said the advice that HP gave me regarding Java didn't make sense. Not being on line prohibits me from participating in the HP ink program. Guess I'll just continue to buy at store. The whole process was frustrating.

    No, I would not recommend this to a friend