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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,475 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install on cell phone a little harder to install on computer. But works great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Bought it to use for work and has by passed my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great value for the money.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I ever owned it’s lightweight and small also does a lot of work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer. I’m a fan of the HP printer ink services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets a home environment where extensive printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up; just wish it had a larger paper tray. Recommend for home use where you don't do a lot of printing over a short period of time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink runs out to quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is not worth buying. Sometimes it works and some times not.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. Very easy setup. To include the wifi

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Scanner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit temperamental, but fairly easy to diagnose and fix. The scanning feature is great and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all-in-one. Much quieter than my old printer. I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good printer for home office! I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and quick to set up. Wife loves it. i would recomend is product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the bells & whistles!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything that I need it to do and more!!! Very happy with the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would not buy this model of printer again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the Box, the printer was defective. With about 8 hours of work with HP, they finally said return the printer. When the second printer arrived, another call to HP support was necessary because the printer did not automatically connect to the wireless service I have as it was supposed to. With another hour, finally it worked. I would not buy this model of printer again. Simply put, you should just be able to open the box, plug it in and have it work!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best printers I have used and also it’s really easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a bit harder to set up than I expected, especially with the way my apartments’ wifi works but I am happy with it overall. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything at an quick and efficient speed. Great price, for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to set up and works great for college student printing.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Crappy Copier

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This copier/printer is not the work horse you may need. Pretty good for lighter use. Too slow to process a document to print sent from computer. A kinda finicky machine. Can't use heavy paper nor better paper. Loses the WiFi signal too often. Use the cable for computer/printer connection and skip WiFi.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Offline issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed printer multiple times. After turning computer off, Always shows printer offline and is unable to be used. Seems to be a MAJOR HP problem. Seems to be a Windows 10 known issue with HP printers. Any fix, permanent, would be very helpful!! Does me no good to have to reinstall or turn equipment on or off with each use. No fix, will be returning and switching brands. 2nd model with same problem

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I am sorry to hear that your printer has gone offline so often. The disappointment you express is certainly understandable, considering you’ve needed to reset or even reinstall the device so many times. With that in mind, I’ll offer some resources that I hope will help you get your printer working to your satisfaction.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline and connectivity difficulty. On that page you’ll also find our Windows 10 Support Center, where you can investigate whether a compatibility issue plays a part in how the printer has performed. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, you can contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer . With great quality print in color great for school and business

    I would recommend this to a friend