Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Bought it to use for work and has by passed my expectations
I would recommend this to a friend- Pros mentioned:Size
Great value for the money.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best printer I ever owned it’s lightweight and small also does a lot of work.
I would recommend this to a friend Don’t buy it!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy it keeps losing wi-fi but I’m connected to everything else I even uninstall everything and redownload the drivers and reconnect wi-fi like they say and it shows connected but won’t print anything, I will never buy a HP printer again. I’ve had better luck with canon, this one has given me nothing but problems.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Mrs.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned, kept going offline. Maybe a geek squad issue? They set it up.
No, I would not recommend this to a friend All the bells & whistles!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything that I need it to do and more!!! Very happy with the product.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and quick to set up. Wife loves it. i would recomend is product
I would recommend this to a friend Lefty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really too soon to say much. the Geek Squad just hooked it up for me this afternoon. So far I like it.
I would recommend this to a friendGreat Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent all-in-one. Much quieter than my old printer. I am very pleased.
I would recommend this to a friend- Pros mentioned:Print quality
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good printer for home office! I would recommend this product!
I would recommend this to a friend - Pros mentioned:Size
Great little printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little printer. I’m a fan of the HP printer ink services.
I would recommend this to a friend - Pros mentioned:Ease of use
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all in one printer. Very easy setup. To include the wifi
I would recommend this to a friend - Pros mentioned:Ease of use
It’s worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best printers I have used and also it’s really easy to use
I would recommend this to a friend - Pros mentioned:Price
Great Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything at an quick and efficient speed. Great price, for a great product.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy Set Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer was very easy to set up and works great for college student printing.
I would recommend this to a friend Meets a home environment where extensive printing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up; just wish it had a larger paper tray. Recommend for home use where you don't do a lot of printing over a short period of time.
I would recommend this to a friendWorthy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a bit harder to set up than I expected, especially with the way my apartments’ wifi works but I am happy with it overall. Definitely worth the purchase.
I would recommend this to a friend- Cons mentioned:Connectivity
Offline issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed printer multiple times. After turning computer off, Always shows printer offline and is unable to be used. Seems to be a MAJOR HP problem. Seems to be a Windows 10 known issue with HP printers. Any fix, permanent, would be very helpful!! Does me no good to have to reinstall or turn equipment on or off with each use. No fix, will be returning and switching brands. 2nd model with same problem
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I am sorry to hear that your printer has gone offline so often. The disappointment you express is certainly understandable, considering you’ve needed to reset or even reinstall the device so many times. With that in mind, I’ll offer some resources that I hope will help you get your printer working to your satisfaction.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline and connectivity difficulty. On that page you’ll also find our Windows 10 Support Center, where you can investigate whether a compatibility issue plays a part in how the printer has performed. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, you can contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Great printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer . With great quality print in color great for school and business
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer for my daughter to use for schooling at home. Works great!
I would recommend this to a friend Not Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough instructions. I can't tell you how many times I had to undo and then redo setting it up. Not everyone in the world is a computer guru and that certainly includes me I came very close to returning it. I think I finally got it working, BUT there are times when I select to "print" and nothing happens. Maybe & maybe not it will print the next day.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Pamela.
I’m sorry you’ve had such a hard time with your printer thus far. I can certainly understand why inadequate instructional materials and a challenging setup process would be a frustrating combination. I want to help you have a better experience with the printer from here forward, so I’ll direct you to some resources aimed at meeting that goal.
First, for help solving problems, you can visit a page on our support site that has diagnostic tools for various tasks and issues, including connectivity, print quality and cartridge installation. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
For additional help with difficulties, or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, the main user manual and software updates here:
- support.hp.com/us-en/product/model/2100187516
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support