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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 4,483 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed all in 1 very practical and not too bulky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer I like that its wireless use it all the time with no problems at all, I would definitely recommend this product to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience! Very easy! Will definitely do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it very much. Prints well. Easy to use. A good product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Very good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I expected for the price. Very easy setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid At Home Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom and she loves it. Printer connects to wi-fi easily and is very user-friendly. Would recommend for moderate home/office use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST PRINTER EVER!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF ONLY I COULD GIVE IT A ZERO! There are glitches, which are somewhat annoying, but the auto feeder works only about 50% of the time for single document loads. For multiple document loads, it works 0% of the time!!! This was NOT an open box purchase. Ordered it brand new and I'm returning it today. It's a PIECE OF JUNK!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that the document feeder in your printer performed so poorly. The extreme frustration you express is easy to understand, considering that the feeder worked only half the time for single documents and not at all for multiple-page print jobs. You write that you intend to return the printer to the retailer. If you’ve not yet done that, I hope you’ll investigate the resources I’ve included below aimed at helping you resolve the issue.

      First, I recommend you follow the steps in this guide to document feeders that fail to pick up any paper or pull through too many pages at once:
      - support.hp.com/us-en/document/c01728503

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Perfect Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works smoothly. Clear & precise pictures & printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, and it only took a few minutes for step up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer and the HP smart app makes it easier .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nt the quality of other HP printers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an HP printer This one is no where near as good as my last 7600 envy or 5660 Envy Would not buy again

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I’m very sorry to hear that you aren’t satisfied with this printer. We of course always want to offer our customers a reliable and satisfactory experience and I regret that we missed the mark here. I can understand how disappointing this must be for you.

      If you have any other questions or issues I want to remind you that you can always contact us directly for further help. We are always there for you. Find any contact options here: hp.com/contactHP

      Denise
      HP Care
      Hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it is easy to use and can print from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ????

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything as advertised. It’s quiet and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    3 in 1 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price is affordable, easy installation. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best burger printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer for a small business or even school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality printing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once set up does a very good job. Directions for set up are pretty repetitive and confusing but managed to stick it out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Wireless is great. Can print from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work fine, however paper load drawer holds very small amount of paper...continually having to stop and add more paper to complete my work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It is very easy to use and quite.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your go to multi purpose printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install, and I can print from all my devices

    I would recommend this to a friend