Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Extremely frustrating to use wirelessly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely frustrating to use wirelessly. I have a Windows desktop. It works about 20% of the time. 80% of the time I have to restart the print job to get it working. It often disconnects from the wireless and won't reconnect without me unplugging the printer. I've had it for 3 weeks. Also the buttons on it are so hard to read or understand.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your new printer has failed to maintain a reliable wireless connection. I can certainly see why that plus the functionality difficulties you cite would be a bad combination for a new device. I would love to help you learn more about your printer and remedy the connectivity issue, so I’ll offer some suggestions aimed at getting you there.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/29256679
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and easy to set up and use!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Nice printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer , total hands free . No issues yet
I would recommend this to a friend - Pros mentioned:Print quality
Quiet and quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great at home printer. Great quality and name brand.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed printer fast....good deal.....works easy.....smart buy.
I would recommend this to a friend - Pros mentioned:Price
Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and reasonably priced. Highly recommend.
I would recommend this to a friend printer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine now, but the initial set-up was a hassle. It would have been much easier if the unit came with easy to use instructions.
I would recommend this to a friend- Pros mentioned:Print quality
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints great it's a little slow but for the price it is ok.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is nice and easy to use. Like the HP app also
I would recommend this to a friend - Pros mentioned:Print quality
Quality Home Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my home office. Quick quality printing.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect for a smaller business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly with the job I have it prints my invoices easily
I would recommend this to a friend - Pros mentioned:Ease of use
!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good works easy to hook up...............!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in record time..works great! Easy to get started
I would recommend this to a friend - Pros mentioned:Ease of use
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and easy to use. I have it in my home office.
I would recommend this to a friend - Pros mentioned:Print quality
Dad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Worked out of the box as designed.
I would recommend this to a friend HP6455e is awful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the worst printer I have ever owned. It took 4 hours and 2 Geeks to set it up initially. Then I moved and it has taken 5+ hours and 4 geeks to try to set it up again without any success. The colored lights to indicate status are impractical. the touchpad symbols are obscure and the slightest thing will ruin a print job. The copy is off centered and incomplete.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve had such a dreadful experience with your printer. Your exasperation comes as no surprise, considering you’ve endured two difficult setup processes, problematic usability, and off-center and incomplete prints. I want to help you out of this dilemma, so I’ll provide a resource and some information aimed at making that happen.
I recommend that you contact us directly so we can assess what’s going on and help you find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Awesome Print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This accessory makes all things look great. Easy to work.
I would recommend this to a friendClearly prints info sheet, but not docs sent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer was doing fine, then the black ink starts fading. This wouldn't trouble me per time/usage, BUT when we print the info sheet direct from the printer - The black ink looks fabulous! What a racket. The software controls are to insure you replace the cartridges - whether it is needed or not. I don't know what I expected, but I had hopes the software was to help, not impede progress.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set and use. So much better than our old printer
I would recommend this to a friend - Pros mentioned:Print quality
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functionality is very good, prints well. Like the bluetooth.
I would recommend this to a friend