Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Quiet and quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great at home printer. Great quality and name brand.
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed printer fast....good deal.....works easy.....smart buy.
I would recommend this to a friend Always good service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy primarily of the customer service. Usually the store is stocked well with choices but I don't think any store is at capacity since the pandemic. However, I needed a printer and was able to purchase one that meet my needs even though few choices.....not the fault of the store.
I would recommend this to a friend- Cons mentioned:Connectivity
Don’t like it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s WiFi only. I did not like how it connected. It kept not being able to be found
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use from laptop or mobile. Happy with fundctions
I would recommend this to a friend Pretty good for the price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I think HP is lowering their standards of late, this is still a pretty efficient printer for such a low price.
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect for a smaller business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly with the job I have it prints my invoices easily
I would recommend this to a friend - Pros mentioned:Print quality
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints great it's a little slow but for the price it is ok.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is nice and easy to use. Like the HP app also
I would recommend this to a friend - Pros mentioned:Price
Good Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and reasonably priced. Highly recommend.
I would recommend this to a friend Printer not compatible with my computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a printer. It is not compatible with my computer. Too late to return when I found that out. Wish the salesperson had made me aware this could be a problem. When there is a salesperson it seems they should give advice. I certainly am not the most techy person. Waited for my son to come to install the printer and then it was past the 14 day return policy. Need to stop buying from Beat Buy!
No, I would not recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and easy to set up and use!!!!!!!!!!!!
I would recommend this to a friend- Pros mentioned:Ease of use
Nice printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer , total hands free . No issues yet
I would recommend this to a friend - Cons mentioned:Connectivity
Extremely frustrating to use wirelessly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely frustrating to use wirelessly. I have a Windows desktop. It works about 20% of the time. 80% of the time I have to restart the print job to get it working. It often disconnects from the wireless and won't reconnect without me unplugging the printer. I've had it for 3 weeks. Also the buttons on it are so hard to read or understand.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your new printer has failed to maintain a reliable wireless connection. I can certainly see why that plus the functionality difficulties you cite would be a bad combination for a new device. I would love to help you learn more about your printer and remedy the connectivity issue, so I’ll offer some suggestions aimed at getting you there.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
To learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, software updates and troubleshooting guides here:
- support.hp.com/us-en/product/model/29256679
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
printer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine now, but the initial set-up was a hassle. It would have been much easier if the unit came with easy to use instructions.
I would recommend this to a friend- Pros mentioned:Ease of use
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered in record time..works great! Easy to get started
I would recommend this to a friend - Pros mentioned:Print quality
Quality Home Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my home office. Quick quality printing.
I would recommend this to a friend - Pros mentioned:Ease of use
!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good works easy to hook up...............!!!!!!!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and easy to use. I have it in my home office.
I would recommend this to a friend - Pros mentioned:Print quality
Dad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Worked out of the box as designed.
I would recommend this to a friend