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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4478 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 4,478 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality is very good, prints well. Like the bluetooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP6455e is awful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the worst printer I have ever owned. It took 4 hours and 2 Geeks to set it up initially. Then I moved and it has taken 5+ hours and 4 geeks to try to set it up again without any success. The colored lights to indicate status are impractical. the touchpad symbols are obscure and the slightest thing will ruin a print job. The copy is off centered and incomplete.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that you’ve had such a dreadful experience with your printer. Your exasperation comes as no surprise, considering you’ve endured two difficult setup processes, problematic usability, and off-center and incomplete prints. I want to help you out of this dilemma, so I’ll provide a resource and some information aimed at making that happen.

      I recommend that you contact us directly so we can assess what’s going on and help you find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Clearly prints info sheet, but not docs sent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was doing fine, then the black ink starts fading. This wouldn't trouble me per time/usage, BUT when we print the info sheet direct from the printer - The black ink looks fabulous! What a racket. The software controls are to insure you replace the cartridges - whether it is needed or not. I don't know what I expected, but I had hopes the software was to help, not impede progress.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is simple and easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for school and cricket use during COVID

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install as long as you connect on cell phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for money and excellent quality printing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 6455 Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a lot better than the old one I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up both bluetooth and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer what a life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Printer for any student needing to print documents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Great Wireless Inkjet Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great Inkjet Wireless Printer, Just Not Sure How To Turn The Light Off

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very efficient. Easy to load paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy great print quality and love that it is wireless

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prinrer is the worst wireless printer that I have ever purchased. I had to send it back to the company and the new printer they sent me is doing the same thing. It won't stay connected to the internet so it goes ibto error mode. I wish that i had never purchased it. I'm wasting lots of ink & paper talking to hp support to fix the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast for an inkjet printer,high quality printing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Small Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine now but you have to go through all the steps of downloading all the software. This will take time but it must be done.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love it no problems at all whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer ! Love it. So far it works great...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Very simple to print from any device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Manuel Nunez

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer Works Great but when it comes to buy the Black Ink for it. It Sucks. No one has it in Stock. Not Even HP itself. Reduculous.

    No, I would not recommend this to a friend