Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,483 reviews
  • Rated 4 out of 5 stars

    Manuel Nunez

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Printer Works Great but when it comes to buy the Black Ink for it. It Sucks. No one has it in Stock. Not Even HP itself. Reduculous.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent printer at a reasonable price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a printer badly so we stopped into Best Buy to check out our options. This was one of only two printers on their shelf. The other unit was a laser jet that went for $400 and was rather large. So we went with the HP-Envy 6455. So far it prints OK when it is connected to my laptop via Bluetooth. Problem is I've had to re-connect to it multiple times in just over a month. Not a huge deal just a bit of a pain in the butt.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great printer. I recommend this product.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor connection...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy Pro 6455 was not and is not my first choice for desktop printing. There is NO local printer interface; the only way to access it is from a cell phone, other mobile device and sometimes from a PC/laptop. From the our laptop we got an error code and had had to delete the print job from the print spooler, also it takes an inordinate amount of time to get any kind of response from the spooler. From my PC I was unable to wake up the printer with a print job. There isn’t any local button press to wake up the printer. Using my phone I was unable to connect to the printer either. This may be an OK printer for some. Not sure the marketing.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer has had communications issues with your various devices and overall failed to maintain a reliable wireless connection. Your descriptions make the frustrations you’ve endured quite clear, so I’ll offer some information I hope will help.

      First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity and printer-offline issues. Visit that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Great for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is absolutely amazing only probably is you have to keep the flap thing open to print unless it would continue to read error...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to connect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good instructions. User friendly. Easy to connect to WiFi

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Raj

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Affordable Works great and easy to use it

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set and great quality. Works great. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer it very fast and printer nice photos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Nice Printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer, easy to use. Arrived very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price !! Love how it prints nice design

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of all I need to do. Easy for ink and paper

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printing device, easy to install. Easy to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This prinrer is the worst wireless printer that I have ever purchased. I had to send it back to the company and the new printer they sent me is doing the same thing. It won't stay connected to the internet so it goes ibto error mode. I wish that i had never purchased it. I'm wasting lots of ink & paper talking to hp support to fix the problem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Friendly service that was greatly appreciated!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Great product. Good friendly curb service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It’s awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome and very East to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Home printer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has totally lived up to my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    !!!!!!!!!!!!!!!Great printer it'seasy to use!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Great Wireless Inkjet Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great Inkjet Wireless Printer, Just Not Sure How To Turn The Light Off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things that I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self explanatory, got a sales rep that helped me throu my walk at Bestbuy. I like when a sales person knows his job. I Was looking for a computer and sound system for my home. Got what I needed, plus its nice to know that what I purchased with a warranty. With no problem I can return to the store and get the help I need.

    I would recommend this to a friend