Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Print quality
Beautiful colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice color, so clean printing I liked and very fast
I would recommend this to a friend NEVER BUY HP AGAIN
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years I have purchased hundreds of HP products. I Will NEVER BUY HP again. I have already replaced the sad piece of an attempt to extract money from the customer. Three sets of cartridges to print less than a package of paper.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Hp printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy set up and works as advertised
I would recommend this to a friend - Pros mentioned:Ease of use
Making Copy through my phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy using my My copy machine Easy to use is great
I would recommend this to a friend - Cons mentioned:Connectivity
Printer Tough To Connect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having problems connecting printer to my laptop.Not as easy as I thought this printer would be..
No, I would not recommend this to a friend - Pros mentioned:Print quality
Perfect printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer great for all my home office needs.
I would recommend this to a friend - Cons mentioned:Display
Great printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No screen so you have to learn what icon means what
I would recommend this to a friend - Pros mentioned:Ease of use
Setup was easy and fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the white color, good price and easy to set up.
I would recommend this to a friend - Pros mentioned:Print quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print perfectly. Have not tried the scan part yet.
I would recommend this to a friend - Pros mentioned:Ease of use
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy, nice and cool I like it I really recommend it
I would recommend this to a friend Ok printer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good overall purchase. Best part is the HP smart ink option. Have trouble scanning sometimes. Scans to computer blank!
I would recommend this to a friend- Cons mentioned:Connectivity
Worse printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always losing wifi. The ink is terrible. I wish I can return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Noemi.
I’m sorry that your printer disconnects from your Wi-Fi system so frequently, and that you’ve encountered difficulty with the ink. I can wholly understand why that would be exasperating, so I’ll provide some resources I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
I can’t tell from your review what ink issue you’ve encountered, so for input on that – and if the connectivity situation does not improve – I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Horrible Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Connectivity. Keeps dropping wifi, stalling, sluggish in performance.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello there,
I’m sorry to hear that your printer has not been reliable regarding connectivity. I can understand why that would be quite an aggravating start for a new printer, so I’ll offer some resources and information I hope will help.
First, I recommend you visit a support site page with diagnostic tools for various problems, including setup and connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
On a related note, I'd like to mention the fact that HP printers do also have a warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/us-en/checkwarranty
In case of further queries, please do not hesitate to contact us at: hp.com/contactHP
Kacper
HP Care
hp.com/support
- Pros mentioned:Ease of use
Quality prints
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer , easy acceso and very user friendly
I would recommend this to a friend Fair printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's an ok printer but not great. Copies are not as clear as the original. Should have a better interface for operating the printer.
I would recommend this to a friendDecent printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for college student daughter - moderate usage with no problems.
I would recommend this to a friendDang printer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prob'ly printed 10 pages before the carriage jambed, and cant fix.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that the carriage on your printer that holds ink cartridges has jammed after only a few uses, and that you’ve been unable to fix it. Your review is brief, but your dilemma is clear. I want to help you resolve this situation, so I’ll provide some resources that I hope will guide you to that end.
I recommend that you contact us directly so we can help you assess what’s happening and find the proper course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Great printer for home use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and also comes with HP instant ink. s
I would recommend this to a friend Nice home printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice home printer, however, the scanner light never goes off so there is constantly light coming from the printer.
I would recommend this to a friend- Pros mentioned:Ease of use
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An easy to use easy to setup multiple use printer.
I would recommend this to a friend