Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Had potential to be adequate but, no.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initial setup was a bit cumbersome between installing apps and printer set up on my mac. First test print had a line in the blue squares. I think I did about 15 test prints and alignments without any improvement. Other than the blue line, I'm sure the prints would have come out just fine. Maybe it was an old cartridge, I don't know. I wasn't offered any solutions when I returned it.
No, I would not recommend this to a friendDidn’t fit my needs!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If basic printing is what you want then this might be good for you as long as you use the wire, I had connection problem with wireless printing. I did not use a wire to connect it to my computer, and printing was slow to say the least! When you have a house full of people using the same printer, you need it to work!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has not performed well. Your frustration comes as no surprise, considering you’ve endured wireless connectivity difficulty and slow print speed. I want to help you resolve the situation, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, I suggest that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/gb-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Pros mentioned:Print quality
Not for business.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Print quality was good but the rate of printing sheets was slower than desired.
No, I would not recommend this to a friend LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent Tv with a nice picture that I hope works as nicely 5 years from now as it does today.
I would recommend this to a friendEnvy Pro 6455
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic, but gets the job done. Wi fi connection is nice. Not sure that the automatic ink refills are worth it.
I would recommend this to a friendA Good Investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with my HP-Envy Pro 6455 printer. I didn't think I would like the color but it is sleek. It was easy to connect, easy to operate, doesn't take up a lot of space and performs quality work. It is exactly what I needed. I would not hesitate to recommend this product to anyone.
I would recommend this to a friendCheap ink
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer would state that there was a drawer open with an error. It stopped printing after a few weeks. The cost for the ink was the only reason for purchasing the printer.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works when connected to the internet. HP blocks you from printer if you decided you no longer want to be in the ink subscription. You are literally blocked from using the device you bought!
No, I would not recommend this to a friendGreat Buy Shop No Further!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been with HP for 4 years and they never let me down.... i loveeeeeeee this printer it came quick, it’s easy set up, the double side is a PLUS being in this pandemic having to home school... ink is pretty expensive though that’s the only not ok thing but hey gotta pay more for good quality
I would recommend this to a friend2 broken printers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This looks like a returned product because it has a broken piece where ink goes obviously poorly stewed in crooked so the orienter does nothing. Sad thing I bought another from Beat Buy and it is not working
No, I would not recommend this to a friendIt’s cheap and you get what you pay for.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product quit working four months after purchase. Error message said ink problem. Replaced ink. Printer did not register and dish’s showed no ink. Live tech support does not honor their posted hours.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Horrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still caNt connect ti my laptop. I hate it! Dont waste your money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Ruby.
I’m sorry to hear that your printer has not connected wirelessly to your laptop. Your review is brief, but your dilemma and frustration are clear – and totally understandable. I want to help you get the device connected and working to your satisfaction, so I’ll offer some resources and information I hope will help.
First, I recommend that you follow a setup and connection tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup, connectivity or anything else, I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts who can help you assess what’s going on and find a solution, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working now, but does not work consistently as expected. Needed to be reinstalled twice so far. Can't get the copier to work. Already out of ink. This was supposed to be simple - easy to install and use. I am disappointed.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly for you. I can readily understand why needing to reinstall the device twice, along with a copy function that doesn’t work and rapid ink use, would add up to a terribly disappointing introduction to the printer. I want to help your remedy this situation, so I’ll pass along a resource and some information I hope will accomplish that goal.
I can’t tell from your review what has caused these issues or whether they’re related, so I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Good for photo prints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a printer just for photos and this one seems to do very well so far. Hope it continues to be a good choice.
I would recommend this to a friendtrouble
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.to hard to get it to come on after it turns off (bad)
No, I would not recommend this to a friendwould prefer cd instillation. Don't want phone inv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer does the job without complications, it replaces a Cannon which does not print envelopes consistently.
I would recommend this to a friendConsider differently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No very easy to use and the ink quality and quantities are not good at all
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry you’ve had a bad experience with your printer. I can’t tell from your brief review specifically what problems you’ve encountered, but they seem to involve print quality and ease of use. I’ll offer what I hope are helpful resources and information.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including faded or streaked prints, color or black ink not printing properly or at all, and blurred or fuzzy text. Find that guide here:
- support.hp.com/us-en/document/c06543527
Next, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/2100187516
You can learn more about the benefits of HP+ printers by following this link:
- www.hp.com/plus
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Works great, when it does.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about a year of use this printer decided it will no longer remain on standby or connected to wifi. Every single day it needs to be unplugged and reset. About to take a look around and see who still makes quality printers.
No, I would not recommend this to a friend Great, Easy, sleek!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! We had some trouble finding the right printer for wifi printing, but finally got it figured out.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works well. After about 100 to 200 black and white prints the black ink cartridge needs replaced.
I would recommend this to a friend