Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Poor Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Wi Fi connection is horrible. My Wi Fi is good too. No problems on anything other than the printer. I will print something and hours later in the middle of the night it will print. Was very hard to connect. This printer sucks and I am sorry I bought it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has performed so poorly for you. It’s easy to see why connectivity problems and unexpected printing at off hours would be perplexing. I want to help you out of this dilemma, so I’ll provide a resource I hope will make that happen.
I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Good Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer. However Scanner is quite slow. But overall a pretty good device.
I would recommend this to a friendWorst printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well and the ink finishes quick WORST EXPERIENCE WITH BEST BUY will never recommend anyone.
No, I would not recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s only rated one star because I can’t rates zero . It is impossible for us to set it up and we’ve had to call the geek squad twice two months and two months later we still don’t have the burner running.
No, I would not recommend this to a friendIncompatible with Win 8.1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a printer to work with my Windows 8.1 laptop. After several hours of unsuccessfully trying to get to print even a test page, I called HP and was told that this printer was not compatible with 8.1. The printer was returned to Best Buy and replaced with a compatible HP printer.
No, I would not recommend this to a friendGreat Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers Eddie and Frank did an excellent job. They were in and out very quickly and left us with the washer and dryer operating. They were polite and very helpful!! we are very happy with both the washer and dryer so far.
I would recommend this to a friendnice printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works the way its supposed too no problems. set up a little complicated be ok
I would recommend this to a friendCannot go wrong with HP
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is another excellent product from HP. I just bought it to replace another HP Envy which scanner stopped working. I was very keen on getting a printer with automatic feeder and this product surely delivers. Highly recommended
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like they qualify of the color ink/copies
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has rendered prints of poor quality. I can wholly understand why this would be disappointing. I want to help you remedy the problem, so I’ll provide some resources aimed at making that happen.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including blurred or fuzzy text, faded or streaked prints, and color or black ink not printing properly or at all. Find that guide here:
- support.hp.com/us-en/document/c05040421
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
HP Envy 6455e
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t bother buying this printer. It continually disconnects from your network and you will not be able to print until you attempt to reconnect over and over again. Stay away from HP printers. This problem is all over the reviews, which I should have read.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. Your frustration comes as no surprise, considering the frequent disconnection and repeated attempts to re-establish the link that you describe. I want to help you out of this dilemma, so I’ll provide some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Less is not more.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to have an app to control many functions. - not good.
No, I would not recommend this to a friendWhat Printer??
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon returning home, I spent days trying to get the printer to work, but that was unsuccessful. A Geek Squad Tech came out and advised me that the printer was defective.
No, I would not recommend this to a friendSimple, Easy to set up.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my new College Student (Daughter) Works great for her.
I would recommend this to a friendGood Printer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product and works well. accomplish the task at a fair price.
I would recommend this to a friendI love this quiet printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great printer and definitely happy with its functions. I am still getting acquainted with it but so far, no disappointment. I will be able to give a better review after I’ve had time to use the different functions it offers.
I would recommend this to a friendprinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay at this time. had to reset the connection per phone.
I would recommend this to a friendThis printer has been very good so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer less than a month ago, has been very good so far, it's capabilities are more than what I need but at least I know they are there, would recommend to anyone looking for printer that does all the basic things well
I would recommend this to a friendExcellent home printer. Perfect size and color.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a home printer this one is tops. The quality of the photos is clear and crisp. I had hesitated in purchasing a home printer as I had been using my work printer for many years, but since working from home, it became a necessity.
I would recommend this to a friendNew HP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a printer that despenses ink even & for many copies. Spoke to a staff member who worked in the printer/laptop area. This HP was highly recommended
I would recommend this to a friendHP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually post positive reviews. My only issue with this item is that the “2 months worth of ink cartridges” was not accurate. I printed 5 color photos and a few black and white documents before having to purchase new ink.
I would recommend this to a friend