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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 4,475 reviews
  • Rated 1 out of 5 stars

    HP Envy 6455e

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t bother buying this printer. It continually disconnects from your network and you will not be able to print until you attempt to reconnect over and over again. Stay away from HP printers. This problem is all over the reviews, which I should have read.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer has failed to maintain a reliable wireless connection. Your frustration comes as no surprise, considering the frequent disconnection and repeated attempts to re-establish the link that you describe. I want to help you out of this dilemma, so I’ll provide some resources aimed at making that happen.

      First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity and printer-offline difficulties. You can find that page here:
      - support.hp.com/us-en/topic/diagnostics

      If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Great Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers Eddie and Frank did an excellent job. They were in and out very quickly and left us with the washer and dryer operating. They were polite and very helpful!! we are very happy with both the washer and dryer so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works the way its supposed too no problems. set up a little complicated be ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer that despenses ink even & for many copies. Spoke to a staff member who worked in the printer/laptop area. This HP was highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less is not more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have an app to control many functions. - not good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot go wrong with HP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is another excellent product from HP. I just bought it to replace another HP Envy which scanner stopped working. I was very keen on getting a printer with automatic feeder and this product surely delivers. Highly recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unusable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer goes to sleep and will not wake up intil it is unplugged and plugged in again. It does not work. Is not productive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple, Easy to set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new College Student (Daughter) Works great for her.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and works well. accomplish the task at a fair price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Jammed all the time for no clear reason and clearing the jam didn’t even fix the issue. Never got a live support person to assist me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay at this time. had to reset the connection per phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed in this product. It only worked for 7 months. Then it just stopped working. I print a lot of things and you can imagine my surprise when I went to print my documents and the only warranty was to send it back to the manufacturer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but trouble with the printer. HP cartridges not working, won't print part of the time, not way to do any ratio copying. Error codes all the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this quiet printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and definitely happy with its functions. I am still getting acquainted with it but so far, no disappointment. I will be able to give a better review after I’ve had time to use the different functions it offers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage. Didn't even last a year.... Ho support and warranty is an absolute joke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This printer has been very good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer less than a month ago, has been very good so far, it's capabilities are more than what I need but at least I know they are there, would recommend to anyone looking for printer that does all the basic things well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent home printer. Perfect size and color.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a home printer this one is tops. The quality of the photos is clear and crisp. I had hesitated in purchasing a home printer as I had been using my work printer for many years, but since working from home, it became a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually post positive reviews. My only issue with this item is that the “2 months worth of ink cartridges” was not accurate. I printed 5 color photos and a few black and white documents before having to purchase new ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just setup only two days Now I don't command any thing is very good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible printer. Jams all the time. They try to rip you off by selling you an ink service. Hard to use.

    No, I would not recommend this to a friend