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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,483 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really disappointed in this product. It only worked for 7 months. Then it just stopped working. I print a lot of things and you can imagine my surprise when I went to print my documents and the only warranty was to send it back to the manufacturer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just setup only two days Now I don't command any thing is very good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Frustrating to set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up taking it back to the store after two hours of setting up the wireless connection. I’m not completely tech savvy but I also would not say I’m tech ignorant either. Not worth the effort in the end. End user accessibility needs work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to work the way advertised. Returned to store

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wise purchase for small business or home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this on the spur of the moment for our office, it has been a very satisfying purchase for us. Very pleased with the choices of what the copiers does. Would recommend for a home or small office purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very nice printer, but goes to sleep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice printer, simple to use and reasonable good printing. The only problem is that it goes to sleep, and when you try to copy or print it won't work. You need to unplug printer and plug it in again to have it wake up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not the best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow- uses a lot of ink- only reason we bought it was lack of in stock choices and are very disappointed in it. Not at all suited for an office . Also it is a outright lie to say 6 months of instant ink-it didn't even last a month printing less than 30 sheets

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      This is so upsetting to learn that you are not satisfied with this printer. We are always grateful for our customers' feedback, as we can continuously care for their experience. This also allows us to adjust our Products' design to suit our customers' needs the best.

      I would recommend contacting us for support to resolve any issue that you may be experiencing with this device. We'd be more than happy to help you. You can find our official support site at: support.hp.com/us-en

      Konrad
      HP Care
      hp.com/support HP

  • Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! I have been using it for awhile.. works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great printer for the money, setup my be difficult for new users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems OK. More difficult to install than we were led to believe

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Envy printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for two and have months. Best Buy would not exchange it for another one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup, Good for WFH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as a work from home printer. I didn't want one at quite this price but it's relatively quick, simple setup/use and the ink is slightly cheaper than competitors. Wireless setup was fast, no complaints so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mint Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap affordable plan by Mint Mobile and very good network

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had nothing but trouble with the printer. HP cartridges not working, won't print part of the time, not way to do any ratio copying. Error codes all the time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Problem install with Windows 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer , difficult to install on a Windows 7 machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Continuous blue light is annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very annoying that the blue light over the paper tray will not turn off unless you manually turn off the printer using the button on the back of the unit. Owner’s instructions are very poorly written-had to go online to seek answers to this issue. Who needs a blue nightlight?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Jammed all the time for no clear reason and clearing the jam didn’t even fix the issue. Never got a live support person to assist me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be a little easier in downloading in the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase a better quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know the quality since I look around in store and not expected a higher quality to buy.Something came up in my mind to picked up this one without knowing the quality yet.Finally,I got the right one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well a little difficult with WiFi set up but prints well

    I would recommend this to a friend