Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Overpriced Junk!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seldom works properly. I have to turn it on and off, wait a while and then call someone who is gadget smart to come over and work out the problems. I do this every time I need to use the printer. It's not a reliable printer. Don't waste your money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Karen.
I’m sorry to learn that your printer has performed poorly for you. It’s no surprise that you’re frustrated, considering you need to reset the printer so frequently and enlist the help of people who can resolve the problems. I want to help you get more reliable performance from the device, so I’ll direct you to some resources I hope will reach that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity, which sounds like it might play a role in what you describe. Beyond that, on the same page you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Unusable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer goes to sleep and will not wake up intil it is unplugged and plugged in again. It does not work. Is not productive.
No, I would not recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed ink for my printer and the grocery store was out of the specific kind I needed, so I went to the Best Buy website and found what I needed and was able to pick it up curbside in a couple of hours!
I would recommend this to a friendWorks good but smells bad.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was simple to set up, scanner works well. My only complaint if you have it placed in an enclosed room with poor ventilation like an office and tend to keep the doors closed to keep the kids out, the printer makes the room smell like a donkey behind when sitting overnight not in use.
No, I would not recommend this to a friendDisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not an all-in-one printer. It's misleading. You cannot hook up a phone jack for faxes! Faxes must come through an app on your cell phone. The ink cartridges it came with were only starter packs, so don't depend on them if you do a lot of printing. Be sure to purchase extra ink.
No, I would not recommend this to a friendGreat little printer!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer for home use and I am so glad I did. I use it a few times a week and it has not failed me yet!! I have had it almost a year now and have absolutely got my moneys worth!!
I would recommend this to a friendHP used to be a good company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as it was not compatible, had a crack in the side.When you make your products from cheap plastic they dont travel well. It was exchanged for an Envy 7155 which has taken almost two weeks tow get up and running, I won't say satisfactorily as it only happened today, my experience with HP over the last month and half has been at best, disgusting from your women who answer the phone who don't listern, They ask. when you ask to speak to a human what you want, you repeat, speak to a human not a machine, then they ask are you calling from Canada or the US, I tell them the US, then they ask what do you use your printer for, I tell them home, Then they ask Windows or Mac, I tell them mac, so they always connect me to windows and twice have connected me to Canada. but every time towindows.If they don't hear right or they do it on purpose they should all be fired. there is no excuse for that.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Didn't even last a year.... Ho support and warranty is an absolute joke
No, I would not recommend this to a friendGood printer a bit expensive but worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is exactly what is needed for Home based needs
I would recommend this to a friendDisappointment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this printer. Extremely unreliable. Frequently offline. Printing is very unreliable. When it does print, it does NOT print the entire document, just a few lines. Numerous calls to HP tech support has not solved the issue.
No, I would not recommend this to a friendStopped working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used it for a couple months and then it stopped working. We tried all the troubleshooting to get it to print, but it would not.
No, I would not recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter and she is very pleased with this All-in-One inkjet printer. I have consistently used HP printers for personal and small business use and found them to be pretty reliable.
I would recommend this to a friendBbb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good, very helpful when we looked at coffee makers.
I would recommend this to a friendMY HP-ENVY BEST BUY STORY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT aisle service for info on product and assistance.
I would recommend this to a friendPending gifting this Christmas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We'll let you know - it'll be a gift later for Christmas.
I would recommend this to a friendHP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works with no issues! WiFi print is pretty kool!
I would recommend this to a friendEnvy this printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer even though I was sad to have to discard 8 year old my All in One printer. This printer is sleek and functions beautifully! It immediately connected to my WiFi once it was plugged in
I would recommend this to a friendFor Geeks Only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well you don’t get a manual but you can go online and print it(114 pages). This printer scans but there isn’t a scan button to press. You have to generate a scan online. It took me very little time to set up but using this printer/scanner takes some time to get use too!!
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic printer but ink runs out rather quickly.
I would recommend this to a friendDon’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible printer. Jams all the time. They try to rip you off by selling you an ink service. Hard to use.
No, I would not recommend this to a friend