Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not an all-in-one printer. It's misleading. You cannot hook up a phone jack for faxes! Faxes must come through an app on your cell phone. The ink cartridges it came with were only starter packs, so don't depend on them if you do a lot of printing. Be sure to purchase extra ink.
No, I would not recommend this to a friendHP used to be a good company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as it was not compatible, had a crack in the side.When you make your products from cheap plastic they dont travel well. It was exchanged for an Envy 7155 which has taken almost two weeks tow get up and running, I won't say satisfactorily as it only happened today, my experience with HP over the last month and half has been at best, disgusting from your women who answer the phone who don't listern, They ask. when you ask to speak to a human what you want, you repeat, speak to a human not a machine, then they ask are you calling from Canada or the US, I tell them the US, then they ask what do you use your printer for, I tell them home, Then they ask Windows or Mac, I tell them mac, so they always connect me to windows and twice have connected me to Canada. but every time towindows.If they don't hear right or they do it on purpose they should all be fired. there is no excuse for that.
No, I would not recommend this to a friendDisappointment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with this printer. Extremely unreliable. Frequently offline. Printing is very unreliable. When it does print, it does NOT print the entire document, just a few lines. Numerous calls to HP tech support has not solved the issue.
No, I would not recommend this to a friendGood printer a bit expensive but worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is exactly what is needed for Home based needs
I would recommend this to a friendWill return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not what I wanted. I did ask the sales person if this had a fax on it. She said yes.. I still can’t fax. Then when making a copy, the paper got stuck which I couldn’t get it out.
No, I would not recommend this to a friendGood purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter and she is very pleased with this All-in-One inkjet printer. I have consistently used HP printers for personal and small business use and found them to be pretty reliable.
I would recommend this to a friendBbb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good, very helpful when we looked at coffee makers.
I would recommend this to a friendMY HP-ENVY BEST BUY STORY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT aisle service for info on product and assistance.
I would recommend this to a friendHP Envy 6455e
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer 6455e will not connect to the Internet. Can you help me. Return last day is tomorrow. Thank you
No, I would not recommend this to a friendPending gifting this Christmas!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We'll let you know - it'll be a gift later for Christmas.
I would recommend this to a friendA Big Scam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is garbage. You can’t install it without the HP Smart app and you can’t do that without buying the HP Instant Ink subscription. Scam!
No, I would not recommend this to a friendHP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works with no issues! WiFi print is pretty kool!
I would recommend this to a friendVery Annoyed!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the directions to a T and I just cannot get the printer to work. I have to call support every time the internet goes out. Very annoying.
No, I would not recommend this to a friendEnvy this printer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this printer even though I was sad to have to discard 8 year old my All in One printer. This printer is sleek and functions beautifully! It immediately connected to my WiFi once it was plugged in
I would recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good basic printer but ink runs out rather quickly.
I would recommend this to a friendFor Geeks Only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well you don’t get a manual but you can go online and print it(114 pages). This printer scans but there isn’t a scan button to press. You have to generate a scan online. It took me very little time to set up but using this printer/scanner takes some time to get use too!!
No, I would not recommend this to a friendHP Printers need better instuctions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP-ENVY 6455e came with inadequite instructions and the HP Smart program was poor in the on line instructions and troubleshooting. The ENVY6400 series have several models and I could not find my printer model on the HP Smart on line help.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that you’ve not been able to complete the setup and installation process with your printer. I can clearly understand why having inadequate instructional materials as well as software trouble would be a frustrating start to owning the device. I want to help you get the printer connected and working like it should, so I’ll make some suggestions I hope will reach that goal.
First, I recommend that you follow a setup and connectivity tutorial specific to your printer you can find on our support site. On the same page you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I suggest you contact us directly so we can help you assess the situation and find a solution. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Cons mentioned:Connectivity
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my printer for over a year now and it was my only option when I bought it as supply issues limited my options. I have had nothing but issues whit my printer since I got it. If I need to print something, I have to unplug it and try to get it to print after startup before it goes offline again.
No, I would not recommend this to a friend good printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good printer but has a problem with windows 10 ..........
I would recommend this to a friendHP printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked out great and it’s very convenient.
I would recommend this to a friend