Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
Worst wi-fi ever!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wi-fi not work! The printer is always off line, We have to desconect the cable all the time because the on/off button still doesnt work. Really bad choice
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Luana.
I’m sorry to learn that your printer has performed so unreliably. It’s no surprise that you’re confounded by the device, considering it goes offline so frequently, needs resetting and doesn’t respond when you press the power button. I want to help you get the printer working to your satisfaction, so I’ll offer some resources I hope will get you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including printer-offline difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I suggest you contact us directly so we can help you assess the situation and determine the best course of action. I’ll point out that HP+ printers come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
HP envy Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works really good and I love that I can hook it up to my phone. For some reason though my printer keeps getting in sleep mode and it takes me a long time trying to get it out of sleep mode so I can print. But over all I like it
I would recommend this to a friendReturned Printer to Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned to store. Since I don’t print a lot and the ink dries out between my printing and printer ink is very expensive, I did not open the box. Decided to just print at Office Depot instead of wasting money.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t figure out how to get it to work with my iPhone and android computer to make 5 by 7 to complicated I’d return it if I kept the box
No, I would not recommend this to a friend3 stars is pushing it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad printer but a lighted panel and maybe a auto form catch arm that extends/pops out when you print an item would be nice so the printed item doesn't fall on the floor. It's a rather plain jane low end printer in my opinion.
No, I would not recommend this to a friendI Didn’t Know It Was This Cool!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer keeps blowing my mind lol. I didn’t know there was an app that does just about anything from anywhere, such as printing, scanning, faxing, and more. Great buy!
I would recommend this to a friendI don't know what you want here
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not meet my needs. Doesn't work well. print quality is not good. Ink status is not clear. I would prefer a larger paper tray. I would have preferred the ability to shrink and enlarge image.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I’m very sorry to hear that you aren’t satisfied with this printer. We of course always want to offer our customers a reliable and satisfactory experience and I regret that we missed the mark here. I can understand how disappointing this must be for you.
If you have any other questions or issues I want to remind you that you can always contact us directly for further help. We are always there for you. Find any contact options here: hp.com/contactHP
Konrad
HP Care
Hp.com/support
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my office, now things are back to running efficiently. Old one was driving me crazy always getting stuck and wasting my time unnecessarily.
I would recommend this to a friendHP Envy Pro 6455
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer works great! The Best Buy Geek Squad in Kalispell, MT could not get a printer to work with my laptop. The Geek Squad in Beaverton, Oregon figured it out!
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new printer I love my new printer I love my new printer Now stop asking me to meet your guidelines when I am writing a review next time you write the review
I would recommend this to a friendHP is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy HP and so far this one is just like the rest, so will keep buying hp and this is only the 3rd printer brought in 20 some years
I would recommend this to a friendAwful printer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always had HP printers and this is the worst one I've ever had. Going to throw it in the trash and try to get a hopefully better one!
No, I would not recommend this to a friendHuge disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made printer. Kept failing and had to be reset. This printer had no redeeming qualities. Thank goodness Best Buy let me return it and get a different one. Excellent customer service!
No, I would not recommend this to a friendGreat name brand printer for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP printer is amazingly cool, you can scan,fax,and print all from wireless computer , laptop, or even your mobile device which is convenient really impressive.
I would recommend this to a friend- Cons mentioned:Connectivity
Worst purchase EVER!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer I’ve ever purchased. I bought it over a year ago for kid in college. He could never get it to hook to his wifi so he would never use it. I plugged it in at home, since our older printer died. I can’t get it to find it, to hook it up to wifi. I’ve wasted so much time or this stupid thing. My old bulky canon printer was way better than this piece of crap. It hooked up to wifi and printed so fast. I swear we paid more then $150 for this.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Terrible printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I didn’t miss the return date, this printer would be going back. It will not connect to my IPadPro or MacBook Pro...only my iPhone! It stops half way through a print job with multiple pages, and it doesn’t finish. Or it take forever to begin to print. Why has HP done away with the touchpad? We have had printers for many years, so we are familiar with the printing process. This is a very frustrating piece of equipment. I could go on and on about the problems. Wish I could return it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly. I can certainly understand why delays, connectivity issues and print jobs stopping and starting without explanation would be a confounding start to owning a new printer. With that in mind, I’ll suggest a resource and some information that I hope will help.
I can’t tell from your review what’s causing your printer to perform this way, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Very easy set-up and very fast and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this printer. Works great for a WFH freelancer. It was really my only option, due to supply issues -- but I couldn't be happier with this printer.
I would recommend this to a friendGreat price but subscription required
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price but you will be forced to use their subscription service to print. Ink cartridges barely last
No, I would not recommend this to a friendHP printer a 'best buy'.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Luke helped tremendously with info about the best printer to buy to meet my needs. The printer has met all my needs and expectations.
I would recommend this to a friendGreat price for the printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first time in over 20 years since I purchased a printer. The idea that I can print from my phone is just awesome. A wireless printer is icing on the cake.
I would recommend this to a friend