Customer Ratings & Reviews

All it does is jam up! Don’t recommend. I’ve had other HP’s and that’s why I ordered this one. Big disappointment

More disappointed with the service and manager at the Citrus Heights Ca store. Best buy lost our company business after our visit to purchase the printer

Great price but you will be forced to use their subscription service to print. Ink cartridges barely last

The jury is still out on this printer (I am saving my box and packaging). I do not like that there are no manual controls but there were no other printers this size in the store at the time that I purchased.

Don’t buy terrible printer don’t want to write nothing else about it just DONT BUY

Extremely difficult to set up...didn't get the wireless with HP Smart App to work at all. One strange thing was having the off/off button on the back...

Very good printer. Easy to use. My Geek Squad tech Emmanuel explained everything very clearly. He is a very good teacher.

What a load of crap...RUN from this one...constantly drops connection and since there is no (zero) screen you must print a sheet out that says you can't connect to print a sheet out...Horrible product. Lots of colorful LED lights that are always blinking and letting you know you have a non-functional printer on your desk. First and last HP I will purchase.

I was glad to order online and pick up at my local store -- all with minimal contact and awesome social distancing. congrats to Best Buy !!

This machine is ok for one persons use, but I find it cost more to use than advertised. The print is fine but I am retired and I don't need to use money for ink that can be used for food and bills.

The printer works very well. I have not had any issues with it. It’s a quiet printer which is nice. I would recommend it to a friend.

Great product. Love it. All of the comments I read were not valid for me. The printer is the best printer I ever had.

I've owned a ton of printers over the years from just about every major brand. My wife, the color & photo expert, always pushes me towards HP as she claims they produce the best photo prints. While this model does produce good photo prints, it's a shade below previous HP photo printers; I'm speaking of the models that carried 4 or 5 separate ink cartridges. the 6455 has all the ink built into only two cartridges. Can I tell the difference? Not really, but I'll trust the wife's sharp eye. The printer also comes with HP's "instant Ink", which is a subscription program that ships ink as you utilize it. I've been a subscriber for previous printers, and the delivery service is reliable. If you're good with that, fine. Personally, I like to shop for best price & catch a sale, but if you're convenience minded, it's a win. I would imagine with the current crisis going on, regular delivery without the need to go to the store edges the needle in HP's favor. It also depends on what kind & how much printing you do. If you're a high volume user & do a lot of photo printing, it's supposed to come out at less then 3.5 cents a page. And that cost is the same whether you're printing mono or color. Or, you have the choice of going to one of the newer ink tank printers; the downside that is the initial cost of the printer is about double. You have to do the math for yourself. It's not a speed demon of a printer, but it's no slug either. Printing out a high quality snapshot sized photo takes about 30 seconds. For monochrome pages, it's rated at about 10 pages/minute. A minor annoyance is that there's no separate photo tray, when shifting from 8x11 to photo you have to manually adjust the guides. There's also no provision for printing from media cards or USB drives, if you need that capability, you're in the wrong place. Setup on this machine went very well, it's all done from the HP app. Connected to wifi immediately, setup was complete in less than 5 minutes. Printing from my Samsung S20 phone was without drama; a quick check of the scan function found that to work well. I would just like to add that acquiring this printer made me rearrange my home setup. Reason being, we currently have 3 operational printers. The 6455, besides being compact, is probably the sleekest looking printer I've ever owned. I used it to replace a rather ugly looking device that's in a highly visible place in my home. (The paper tray has a nice soft LED glow that serves as a bit of a nightlight to the desk it's on.) In summary, if you don't need input ports or the fastest machine, the 6455 is a solid choice in the multi-function arena.

Unable to get scanning to work. You have to use a phone or HP website from what i googled for scanning purposes. Constantly shoes off line with wi-fi

I woukd not purchase unless you want to wait 3-4 minutes to wait for one page to print.

It’s so convenient to have a printer in your home office during these crazy times. This has really helped with virtual learning assignments

Very good quality, easy to use. Very easy to set up. Wireless connectivity works seamlessly with all of my devices

Nope, worst printer for a teacher. No 2 sided promoting. Prints slow

Ordered this for my son to start school (store pick-up), product was listed as available when placing order. After ordered was confirm, got notice that shipment to store was delayed, for ~ 2 weeks.

Terrible printer save yourself the headache don’t buy