Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- SKU:
- 6454287
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
HP Envy review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the simplicity of using to scan/printer functionality.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've gone through a couple of printer this last week. This my most current printer and it seem to be working lust fine. The next struggle is the ink subscription.
No, I would not recommend this to a friendowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a problem getting, keeping my printer working, printing. i may have a problem setting it up. may i have some help.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you’ve encountered difficulty with your printer. Your reaction comes as no surprise, considering it has not worked reliably and don’t know where to turn. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you remedy whatever is at hand.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. If setup is complete, then on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties as well as cartridge installation and print quality. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
No more Best Buy for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer will not work due to poor internet reception. We were not told that we need more internet reception by Best Buy.
No, I would not recommend this to a friendgreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good!!!! Love the under-the-unit storage in that holds a lot of paper and slides easily in and out.
I would recommend this to a friendBeware Not An HP Winner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this printer. It's not compatible with many things and took forever to install and then never worked.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Laurie.
I’m sorry you’ve had such a difficult time with your printer. The frustration you express is totally understandable, considering you’ve encountered problems with setup, compatibility and functionality. I can’t tell from your review whether you were able to complete the setup process, but I’ll nonetheless provide some resources aimed at helping you get the machine working to your satisfaction.
If you still need to complete setup and installation, you can access a tutorial specific to your printer on our support site. Regardless, on the same page as the tutorial, you can find user manuals, how-to documents, software updates and troubleshooting guides. Find those materials here:
- support.hp.com/us-en/product/model/2100187516
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity difficulties. There you can find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest you contact us directly so we can help you assess what’s happening and find a solution. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
Envy printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for $150.00. Good scanner and printer. I haven’t tried the FAX yet but eventually I will.
I would recommend this to a friendAwesome printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome printer. Love the paper storage tray. Definitely hidden from kids is a plus
I would recommend this to a friendPerfect!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My little sister needed a printer that held a lot of ink for her school work and this fit the job perfectly!
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this printer. In the past I have avoided how printers but I think they got this one right.
I would recommend this to a friendPrinter
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer stoped working after a couple months stay away from hp printers
No, I would not recommend this to a friendprinter
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new printer since I am working at home more days aweek
I would recommend this to a friend- Cons mentioned:Connectivity
Need help
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can not get it to work . I got it because it was wireless but to get it to download to my pc I need a USB cord
I would recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that your printer has not connected to your computer like it should. Your review is brief, but your frustration is clear – and totally understandable – so I’ll offer a resource that I hope will help.
I can’t tell from your review why your printer has not connected like it should, so I suggest that you reach out to us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Feedback on my purchade of a shredder & printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff professional but friendly, Product knowledge is excellent. Speedy & efficient service.
I would recommend this to a friendGood printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, if you have a big project the ink won't last long, will last longer with xl cartridge
I would recommend this to a friendOld lady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had A good experience the young man was very helpful and patient and gave me a lot of information.
I would recommend this to a friendHP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return this printer. Could never get it to hook up to Wifi. I replaced it with another HP printer and I am very pleased.
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought thisbin may 2023 and it stopped working....
No, I would not recommend this to a friendHP printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very helpful answer all my questions, and the printer is working fine for now.
I would recommend this to a friendAbsolute garbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked just long enough to get past the return window. Now it won’t connect to the network. Waste of money.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has lost its connection to your Wi-Fi system and that you’ve not been able to re-establish it. I can wholly understand why this would be an unwelcome surprise so soon after buying the device. I want to help you remedy this problem, so I’ll suggest some resources aimed at making that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187516
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support