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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,475 reviews
  • Rated 1 out of 5 stars

    Would not recommend.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 months. Barely used it. All sorts of lights on says no ink but brand new cartridge is in

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer stopped working after you’d had it only six months. I can wholly understand why multiple error lights as well as a no-ink reading despite new cartridges would be a perplexing and frustrating surprise. I want to help you out of this dilemma. I hope the resources below will guide you to that end.

      I can’t tell from your review why the device has performed this way. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Ok printer for home use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of paper you can put in the supply is limited about 20-30 will get the message that it needs to be refilled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Print this and that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works like a charm. A shoutout to the Best Buys team for helping pick it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but if you enroll in the ink program they will disconnect your ability to print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend you buy this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was worth the buy. Grandkids are using for school. I may have to purchase one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions on installation of printer Was ready for use in about 30 minutes Clear copies

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dr davis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it eats paper not functional wastes paper i am not writing anymore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of all of the family's printing and copying needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to operate. No instructions, would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Without worries.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer we have really enjoyed it as a family. The ink monthy deliveries are so convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on the phone w/a total of 8 Geeks trying to get this piece of garbage set up-it's going back to the store in the morning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for all printing needs. Scan works great as do copy and print features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It definitely works like it is supposed to and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it’s supposed to. Top Tray feeder makes it simple to scan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP Printer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, bit of a hassle to set up (like most). Does chew through ink so use color sparingly or buy the HP XL cartridges

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I need it to! Great project! I like the two inks rather than 5 like my last one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hp-envy pro 6455 printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this printer it was so easy to start up and makes beautiful copies ...perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENVY Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the HP ENVY Pro printer has been great. I especially like having only 2 ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great every day printer !

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil no frills printer! Not a lot of bells and whistles ..no LCD or LED screen Most everything is done through HP's smart app which is a great app. Everything is clear and concise. Easy to use and maneuver through to get anything you need printed or scanned with ease The ghosted smart control panel that lights up is a a really cool design. The scanning bed is very conveniently located on top Hp never fails to satisfy when it comes to styling and concepts Just another example of Hp's quality and performance. I've have countless HP products and am always impressed and pleased with my product Would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer-copier-and scanner all in one. Works great wirelessly with no issues

    I would recommend this to a friend