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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,483 reviews
  • Rated 5 out of 5 stars

    ENVY PRO6455

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far looks great ,for me it does what i need ,i do not use it so much but it is perfect so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Maybe it'll work for you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer worked for all of 10 mins... now it just flashes an E3 message and wont connect to my phone for an diagnostic reading

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to hear that your printer stopped working 10 minutes after you completed setup and installation. Seeing an unexplained error message I’m sure is not what you had in mind when you bought the device. I want to help you resolve this situation, so I’ll provide a resource and some information aimed at making that happen.

      I can’t tell from your review what’s causing the error message or why your printer will not respond. I recommend that you contact us directly so we can help you assess the situation and determine the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking around for a printer for quite some time now and I must say I'm so relieved it was here

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't rate it at this time. Has not been set up to use with my laptop. Only used one star at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend you buy this one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was worth the buy. Grandkids are using for school. I may have to purchase one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Print this and that

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works like a charm. A shoutout to the Best Buys team for helping pick it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HP 6400 -2 days with support and couldn't set up.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd give it 0 stars if I could. Piece of junk. Ink eater. Difficult to set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer but if you enroll in the ink program they will disconnect your ability to print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions on installation of printer Was ready for use in about 30 minutes Clear copies

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awful. Never printed one page. It was one problem after the next

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Without worries.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer we have really enjoyed it as a family. The ink monthy deliveries are so convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok printer for home use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amount of paper you can put in the supply is limited about 20-30 will get the message that it needs to be refilled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 6 months. Barely used it. All sorts of lights on says no ink but brand new cartridge is in

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry to learn that your printer stopped working after you’d had it only six months. I can wholly understand why multiple error lights as well as a no-ink reading despite new cartridges would be a perplexing and frustrating surprise. I want to help you out of this dilemma. I hope the resources below will guide you to that end.

      I can’t tell from your review why the device has performed this way. I recommend that you contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
      - hp.com/plus-help

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great! has everything i need to get the job done!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been on the phone w/a total of 8 Geeks trying to get this piece of garbage set up-it's going back to the store in the morning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It definitely works like it is supposed to and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for all printing needs. Scan works great as do copy and print features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes care of all of the family's printing and copying needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does all I need it to! Great project! I like the two inks rather than 5 like my last one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a printer for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer for my son at college and this fit his needs. Works great and connects easily.

    I would recommend this to a friend