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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 4483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 203 Showing 4,041-4,060 of 4,483 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like It . Very comfortable and easy to use. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saki Tumi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The store is conveniently located

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a positive experience Love the no interest financing

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work to scan and copy easily. Goes through lots of ink. Would not buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WIRELESS sporadic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not happy ---replaced it with HP ENVY 7855-wireless connection was sporadic

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cfdf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok can’t get it to with outcome right for me though

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry you’ve encountered difficulty with your printer. I can’t tell from your brief review precisely what issue you face, but I’ll nonetheless provide a resource that I hope will help you remedy whatever is at hand.

      I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless printer . Works well with Apple products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT NOW THAT I KNOW H OK W TO USE THE BLUE TOOTH FEATURES!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proper all in one printer Works as expected. HP all the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the new speakers for my wife's computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family loves this printer, definitely a great value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this printer. Worst printer ever. Takes so long to print. Not people friendly.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi, Helen.

      I’m sorry to hear that your printer has rendered prints slowly and has been difficult to use otherwise. Your review is brief, but your frustration is clear – and wholly understandable – so I’ll guide you toward some resources I hope will help you resolve the situation.

      First, I recommend that you follow a guide on our support site that covers improving print speed; choose whichever of the following two links matches your operating system:
      - Windows: support.hp.com/us-en/document/bud03409
      - Mac OS: support.hp.com/us-en/document/c01928898

      Also, often just updating the firmware can help improve print speed. You can find out how to do that here:
      - support.hp.com/us-en/document/c02919168

      Next, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
      - support.hp.com/us-en/product/model/2100187516

      If any problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      Keith
      HP Care
      hp.com/support HP

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor Printer at Best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible printer. Hasn’t printed in color yet, printer went offline had a tough time getting it back online. Printer status buttons are very hard to read light up sometimes. Taking the printer back to Best Buy Sunday. Don’t waste your money on this HP printer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printrr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has been great!!! I love it links to my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it would print 8 x 14 paper. Other than that i like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small but great for traveling and having to do business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I wouldn’t buy any thing but an HP printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pickup process went so smooth and we love the printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my printer today. I am very Happy with my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, crisp clear copies...a great choice!!!!

    I would recommend this to a friend